Bubacarr Saho

Marietta,GA

Summary

Dynamic professional with a strong customer service focus and proven ability to train and motivate teams at Walgreens. Achieved operational efficiency through process improvements and effective inventory management. Skilled in staff supervision and resolving customer complaints, fostering loyalty and satisfaction within the community.

Overview

Certification

2027

years of professional experience

Work History

Shift Lead and Customer Service Associates

Walgreens and Whole Foods

Atlanta, GA

2025 - 05.2026

Supervised daily operations, ensuring adherence to company policies and procedures.
Trained and mentored team members on customer service standards and product knowledge.
Coordinated inventory management, optimizing stock levels to meet demand fluctuations.
Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
Led team meetings to discuss goals, strategies, and performance outcomes for continuous improvement.
Monitored sales performance, identifying trends to adjust staffing and improve service delivery.
Resolved customer complaints effectively, ensuring satisfaction and fostering loyalty within the community.
Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily tasks and responsibilities.
Trained and mentored new employees to maximize team performance.

Inventory Specialist

C&C Beauty Supply

Atlanta, GA

2024 - 2025

Managed inventory levels, ensuring accurate stock counts and timely replenishment.
Collaborated with suppliers to coordinate deliveries and resolve discrepancies in shipments.
Conducted regular audits of inventory to maintain accuracy and compliance with company standards.
Implemented efficient tracking systems for product movement and storage optimization.

Education

High School Diploma -

Charles How Memorial Academy

06.2026

Skills

Customer service focus

Employee training

Guest service

Team motivation

Workplace safety

Staff supervision