Buer Jiang
Baltimore,MD
Summary
Logistics Manager with 12+ years of experience planning, directing, and coordinating all facets of domestic and supply operations. Skilled in developing and optimizing site logistics solutions to meet project needs while ensuring safety compliance. Strong background in traffic management and inventory management within budgetary constraints. Highly instrumental in transportation and distribution, supply chain management, warehousing, and material handling operations.
Overview
12
12
years of professional experience
Work History
Logistics Manager
Walong Marketing
12.2017 - Current
- Streamlined logistics processes by implementing efficient inventory management systems such as ERP.
- Improved on-time delivery rates by optimizing transportation routes and scheduling with Verizon Connect.
- Reduced warehouse storage costs with effective space utilization strategies.
- Enhanced customer satisfaction by closely monitoring order delivery fulfillment and addressing issues promptly.
- Managed day-to-day work site activities, coordinating with warehouse managers to meet business and sales needs.
- Assisted with conflict resolution involving logistic contractor and customers.
- Conducted safety inspections and maintenance of company fleets and audits to ensure compliance with safety regulations.
- Implemented traffic management and logistics plans to ensure safe and efficient delivery of orders.
- Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
- Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Resolved shipping discrepancies by coordinating customer and courier communications.
Order Fulfillment Manager
Nature And Herb
05.2012 - 05.2017
- Streamlined Amazon and Ebay order fulfillment processes by implementing efficient inventory management systems.
- Reduced order processing time with the adoption of advanced warehouse management software.
- Managed a team of warehouse employees to ensure timely and accurate order fulfillment.
- Developed strong relationships with suppliers, resulting in improved delivery times and lower costs.
- Coordinated cross-departmental communication for more efficient order processing and fulfillment.
- Implemented quality control measures on labeling and packing to minimize errors and returns from customers.
- Conducted regular performance evaluations for warehouse staff, providing feedback for improvement and growth opportunities.
- Trained new team members on company procedures to maintain consistency in order fulfillment operations.
- Optimized warehouse layout for better efficiency in picking, packing, and shipping orders.
- Improved customer satisfaction ratings through consistent attention to detail in fulfilling orders accurately and promptly.
- Analyzed data trends to forecast future inventory needs and adjust purchasing strategies accordingly.
- Addressed customer inquiries regarding their orders quickly and professionally, fostering positive client relationships that led to repeat business.
- Participated in strategic planning meetings with upper management to align the fulfillment department''s objectives with overall company goals.
Education
Master of Science - Computer And Information Sciences
Towson University
Towson, MD07.2017
Skills
- Fleet Dispatch
- Customs Compliance
- Carrier Negotiations
- Shipping Documentation
- Transportation Management Systems
- Skilled in [Software]
- Route Optimization
- Supply Chain Management
- Mentoring and Training
- Shipping and Receiving Operations
- Warehouse Operations
- Warehouse Safety
- Logistics Oversight
- Team Management
- Proficient in [Software]
- Domestic Freight Management
- Logistics Management
- Distribution Management
- Logistics Analysis
- Transportation Management
Languages
Chinese (Mandarin)
Full Professional
Timeline
Logistics Manager
Walong Marketing
12.2017 - Current
Order Fulfillment Manager
Nature And Herb
05.2012 - 05.2017
Master of Science - Computer And Information Sciences
Towson University
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