Buhle Bianca Chipemvu
Bulawayo
Summary
Driven Assistant Manager with a proven track record at Salon Classique, adept in customer service and sales growth. Excelled in maintaining a pristine environment, enhancing customer relations, and leading teams to exceed sales targets. Skilled in conflict resolution and decision-making, ensuring a seamless and positive client experience.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Salon Classique
08.2023 - Current
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Answering the phone and questions that clients inquired about.
- Opening doors for clients and welcoming them
- Maintained a clean, safe, and organized salon environment to enhance the customer experience.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Attending to clients needs with efficiency.
- Engaging in professional communication with both staff and clients
Education
Diploma - Beauty Therapy Management
Petra College
Bulawayo 11.2017
Skills
- Customer service
- Answering calls
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Goal setting
- Workload management
- Conflict resolution
- Sales strategies
- Sales growth
- Sales reporting
Address
204 Leopold Takawira avenue Bulawayo Zimbabwe
Timeline
Assistant Manager
Salon Classique
08.2023 - Current
Diploma - Beauty Therapy Management
Petra College
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