Open To Work
Bukola Ayodele
Katy,TX
Summary
Dynamic retail leader with 10+ years of experience driving sales, elevating customer experience, and leading high-performing teams in fast-paced environments. Proven success in store operations, staff development, and KPI performance. Recognized for strong leadership, operational excellence, and customer-first mindset.
Overview
13
13
years of professional experience
Work History
Assistant Store Director
Saks OFF 5TH
Katy, TX
01.2019 - 04.2026
- Directed daily operations to optimize customer experience and improve store efficiency.
- Formulated and executed merchandising strategies to enhance product visibility.
- Facilitated training and mentorship programs for staff on advanced sales techniques and customer service excellence.
- Streamlined inventory management processes to enhance stock availability and accuracy.
- Evaluated sales data to uncover trends and drive strategic decision-making.
Customer Experience Team Lead
Saks OFF 5TH
Katy, TX
02.2014 - 01.2019
- Led customer experience initiatives to enhance satisfaction and loyalty.
- Trained team members on effective communication and problem-solving strategies.
- Analyzed customer feedback to identify trends and improve service delivery.
- Developed training materials to support onboarding of new staff members.
- Collaborated with management to implement operational improvements in store processes.
Cash Officer
Marshalls
Katy, TX
08.2013 - 03.2015
- Processed cash transactions efficiently, ensuring accuracy in daily reconciliations.
- Assisted with inventory management, maintaining accurate records of stock levels.
- Provided customer service support, resolving inquiries and enhancing shopping experience.
- Collaborated with team members to streamline cash handling procedures for improved efficiency.
- Trained new staff on cash register operations and customer service best practices.
Education
Associate of Science - Liberal Arts And Sciences
Lone Star College
Houston, TX12-2017
Skills
Retail Leadership
Team Development & Coaching
Customer Experience Excellence
Sales & KPI Management
Operations Management
Cash Handling & Reconciliation
Visual Merchandising
Conflict Resolution
Timeline
Assistant Store Director
Saks OFF 5TH
01.2019 - 04.2026
Customer Experience Team Lead
Saks OFF 5TH
02.2014 - 01.2019
Cash Officer
Marshalls
08.2013 - 03.2015
Associate of Science - Liberal Arts And Sciences
Lone Star College