Bum Cho
Seattle,WA
Summary
Hospitality-driven Manager in Training (MIT) with proven experience leading high-volume restaurant operations, delivering exceptional guest experiences, and maintaining strict cost controls. Demonstrated success in managing food & labor costs (~53%), developing high-performing teams, and executing consistent service standards. Recognized as Top Store for Food Cost Efficiency (Q3 & Q4 2025). Seeking to contribute strong leadership and operational excellence to a premium dining concept.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
MIT - Manger in Training
Gen Korean BBQ House
Seattle, Washington
05.2025 - Current
- Oversaw daily restaurant operations in a high-volume environment, ensuring consistent execution of service and quality standards
- Maintained food and labor costs within target (~53% combined) through effective scheduling, inventory control, and waste reduction
- Recognized as Top Store for Food Cost Efficiency (Q3 & Q4 2025) across 50+ locations
- Ensured exceptional hospitality from greeting to table turn, contributing to strong guest satisfaction and repeat business
- Contributed to restaurant operations generating $4M+ in annual revenue through effective cost control, team leadership, and service execution
Customer Service Cashier
Home Depot
Spokane, Washington
04.2020 - 09.2021
- Delivered high-level customer service, contributing to top customer satisfaction performance in the region
- Assisted customers with purchases and issue resolution in a fast-paced retail environment
Education
Bachelor of Arts - Marketing And International Buissnes
Washington State University
Pullman, WA12-2025
Skills
- Restaurant Operations Management
- Fine Dining / Guest Experience
- Team Leadership & Staff Development
- Cost Control (Food & Labor)
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
Certification
Food Handler Certification
Timeline
MIT - Manger in Training
Gen Korean BBQ House
05.2025 - Current
Customer Service Cashier
Home Depot
04.2020 - 09.2021
Bachelor of Arts - Marketing And International Buissnes
Washington State University