Bunreach Soeur
Lowell,MA
Summary
Compassionate and patient-focused professional with fluency in Khmer and English, demonstrated through a successful tenure at Circle Health Urgent Care. Proven expertise in team leadership and multitasking enhances operational efficiency and boosts patient satisfaction. Recognized as a resourceful team member in diverse healthcare settings. Seeking to leverage skills to further improve patient care experiences.
Overview
7
7
years of professional experience
Work History
Patient Acess Representative
Circle Health Urgent Care
Westford, MA
09.2023 - Current
- Obtains consent for treatments and authorizations as necessary
- Explains signature requirements to patients and patient's representatives in a manner that is easily understood by the patient or their representative
- Verifies the validity of insurance coverage via eligibility tools
- Educated on different insurance plans and coordination of benefits
- Able to identify any concerns with coverage after checking insurance eligibility
- Collects the appropriate information for auto and worker's compensation registrations including information collected from the responsible party including the auto or worker's compensation carrier, agent, and/or employer
- Takes an active role in the collection of patient payments
- Understands all collection policies and procedures that pertain to time of service collections
- Communicates these policies effectively to patients following prescribed scripting
- Understands the use of credit card devices regarding payments and credits
- Is aware of all types of credit cards accepted by the organization
- Interacts with physicians, nursing units, and office staff courteously and professionally
- Maintains hospital financial information confidentially by all hospital policies and any state or federal regulations such as the HIPAA Privacy & Security Standards
Medical Assistant
CareWell Urgent Care
Billerica, MA
03.2023 - 09.2023
- Taking and recording vital signs and medical histories, preparing patients for examination, IV/Blood draw, ECG, office diagnostic testing, x-ray prep, assisting with splinting/wound care, and assisting in administering medications as directed by physician
- Prepare examination and treatment rooms with necessary instruments
- Take patient histories and vital signs
- Prepare patient for examination and treatment
- Apply splints and dressings, prepare and maintain supplies and equipment for treatments including sterilization
- Instruct and educate patients about discharge instructions if applicable
- Maintain patient records for clinical use, medical records use, billing use, physicians review, etc
- Be sure the work area appears neat, well-stocked and organized
Assembly
Brooks Automation
Chelmsford, MA
03.2021 - 01.2023
- Performs various electronic, mechanical, or electro-mechanical assembly operations on assemblies or sub-assemblies
- Determines and follows methods and sequence of operations in functions such as performing wiring, component installation, kit assembly, on assembly units
- Makes setups and adjustments holding tolerances to blueprint specifications
Sale Floor Supervisor
Lowe's Home Improvement
Lowell, Massachusetts
04.2019 - 01.2021
- Providing resources and tools to support those directly helping customers provide the best service
- Assisting with down stocking and area recovery as well as providing input into merchandising decisions
- Monitoring the use of store power equipment and coaching employees on safe behaviors and lifting techniques
- Open or close the store or serve as manager-on-duty (MOD)
Assistant Manager
Domino
Lowell, MA
11.2018 - 04.2019
- Cashier/service
- Manage and make sure the restaurant is up and running
- Take care of employees in the restaurant by giving them tasks
Shift leader
Papa Gino's
Lowell, MA
10.2017 - 10.2018
- Grilled cook
- Cashier/service
- Pizza cook
- Shift leader/Management
Food Justice Apprentice
Mill City Grows
Lowell, Massachusetts
07.2017 - 08.2017
- Planned, prepared, and facilitated a dinner for 28 community members including principals, non-profit directors, and gardeners to promote farm fresh food
- Prepared lunch daily using locally grown produce and hosted two groups of 15-25 non-profit donors
- Assisted in the maintenance of two urban vegetable farms through hand cultivation, transplanting, trellising, irrigation, and harvesting for two mobile markets, a farmer's market, and donation
- Designed and marketed a value-added pickle product prepared in a commercial kitchen space while adhering to USDA's food safety protocol
- Led five two-hour Youth Food Justice workshops for children aged 7-17 to educate them about nutrition, and contemporary food justice solutions and supervised children on operating a working farm
Education
Health Science -
Rivier University
Nashua, NH11.2024
Associate of Arts - Nursing Major
Middlesex Community College
Lowell, MA05.2022
High School -
Lowell High School
Lowell, MA05.2018
Skills
- Team Leadership
- Resourceful Team Member
- Effective Multitasking
- Fluent in Khmer and English
- Compassionate Care Approach
- Patient-Centered Care
Volunteer Experience
- Mill City Grows, Lowell, MA, 07/01/17, 08/01/17, Volunteer At The Green House
- Pollard Memorial Library, Lowell, MA, 05/01/17, 05/31/17, Volunteering in the library
- Boston, Cambridge, Certificate for volunteering
Awardscertificates
Academic Honor Roll
Timeline
Patient Acess Representative
Circle Health Urgent Care
09.2023 - Current
Medical Assistant
CareWell Urgent Care
03.2023 - 09.2023
Assembly
Brooks Automation
03.2021 - 01.2023
Sale Floor Supervisor
Lowe's Home Improvement
04.2019 - 01.2021
Assistant Manager
Domino
11.2018 - 04.2019
Shift leader
Papa Gino's
10.2017 - 10.2018
Food Justice Apprentice
Mill City Grows
07.2017 - 08.2017
Health Science -
Rivier University
Associate of Arts - Nursing Major
Middlesex Community College
High School -
Lowell High School
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