Burgundi Harmason
Houston
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Medical Assistant/Front Desk Receptionist
Avenue 360
Houston, TX
04.2025 - 07.2026
- Assisted healthcare providers with patient examinations and procedures over seeing about 15-25 patients per day
- Assisted with three different specialities including OB/Gyn,Infectious Disease and internal medicine
- Scheduled appointments and coordinated patient flow efficiently checking in around 100-115 patients daily
- Answering Phone calls ,completing faxes and providing customer service
Member Services Representative
Community Health Choice
Houston, TX
05.2022 - 02.2023
- Streamlined communication channels for efficient member support, resulting in improved service quality.
- Monitored feedback from members regularly, implementing improvements based on their suggestions and needs working both remote and in office
Phlebotomy Technician (Floater)
Bitcare
Houston, TX
08.2020 - 03.2022
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
Education
CMA - Certified Medical Assistant
Houston Medicasl Assistant School
Houston, TX04.2025
Certificate -
Smith-wood Medical Institute
Houston, TX03.2022
High School Diploma -
Hightower High School
Houston, TX01.2019
Skills
- Customer Support
- Data Entry
- HIPPA
- Drawing Blood
- Insurance Verification
- Epic
- Electronic health records
- Immunizations
- Vital Signs
- Medication Administration /Education
Certification
- CMA - Certified Medical Assistant
- CNA - Certified Nurse Assistant
Timeline
Medical Assistant/Front Desk Receptionist
Avenue 360
04.2025 - 07.2026
Member Services Representative
Community Health Choice
05.2022 - 02.2023
Phlebotomy Technician (Floater)
Bitcare
08.2020 - 03.2022
High School Diploma -
Hightower High School
Certificate -
Smith-wood Medical Institute
CMA - Certified Medical Assistant
Houston Medicasl Assistant School