Burnie Wiley

Created contract implementation plans, schedules, and personnel safety training requirements for multimillion-dollar AT&T contract.

• Developed engaging training materials tailored to diverse employee groups.
• Facilitated workshops on safety protocols and operational best practices across multiple remote locations.
• Participated in meetings and seminars to gather information for training program development.
• Provided post-training support by addressing inquiries and supplying additional resources.
• Established clear expectations for employees prior to launching new programs or processes.
• Implemented effective onboarding processes for new hires to enhance integration.
• Trained new managers on contract procedures, policies, and customer service excellence.

• Managed project schedules and ensured timely completion of construction phases.
• Led training programs for new staff to enhance operational knowledge and skills.
• Developed inventory management systems to streamline supply chain processes.
• Implemented standard operating procedures to improve workflow consistency and safety.
• Developed work schedules to optimize staffing levels across various shifts.
• Resolved customer service issues and complaints in a timely manner.
• Addressed problems encountered by personnel during their daily activities promptly and efficiently.
• Ensured compliance with all government regulations related to area operations activities.
• Monitored staff performance, ensuring adherence to company standards of quality and productivity.
• Connected with clients and developed strategies to achieve sales and customer service goals.
• Maintained accurate records of inventory levels, stock movement and purchasing activities.
• Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
• Analyzed financial data such as sales reports to determine areas for improvement and cost savings initiatives.
• Conducted regular safety inspections to identify potential hazards or risks.
• Oversaw financial management, budget management, accounting and payroll activities.
• Managed daily operations of the area, including scheduling, training and supervision of personnel.
• Created detailed reports outlining operational metrics such as production output, labor costs.
• Verified adherence to OSHA and internal safety standards to minimize risks and enhance workplace safety.
• Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
• Formed and sustained strategic relationships with clients.
• Prepared staff work schedules and assigned team members to specific duties.

• Managed contract negotiations to align with organizational policies and regulations.
• Reviewed contract terms for compliance and risk assessment purposes.
• Maintained comprehensive records of all contracts and related documents.
• Negotiated amendments or modifications to existing contracts as necessary.
• Managed contract closeout process, resolving all issues prior to release of final payment.
• Provided updates on status of contract processes to upper management and other important personnel.
• Coordinated internal audits of contracted services and products for quality assurance purposes.
• Reviewed vendor invoices for accuracy prior to payment processing.
• Checked information in company's database for accuracy and updated data with current information to maintain records.
• Inspected contract work operations to check compliance with plans and specifications.
• Oversaw contract closeouts and addressed all issues prior to release of final payment.

• Successfully managed construction projects, ensuring compliance with safety regulations and standards.
• Coordinated project timelines and resource allocation with contractors for optimal efficiency.
• Oversaw site inspections to maintain quality control and adherence to specifications.
• Collaborated with engineering teams to address design and construction issues promptly.
• Developed comprehensive project plans detailing scope, budget, and materials required.
• Trained junior staff on construction protocols and enforced safety procedures effectively.
• Reviewed vendor and subcontractor invoices for accuracy before authorizing payments.
• Monitored project progress to uphold deadlines and ensure quality standards are met.