Dynamic and passionate professional with strong communication and relationship-building skills. Experienced in engaging clients, resolving concerns, and delivering tailored solutions to meet client needs while consistently achieving targets.
Overview
2
2
years of professional experience
Work History
Sales Representative
Mayweb Technologies
Lagos, Nigeria
08.2024 - 06.2025
Engaged customers to understand their needs and recommend appropriate products.
Collaborated with developers to ensure client needs were met and delivered successfully
Processed sales transactions accurately and efficiently at point of sale.
Developed and maintained key customer relationships to increase sales.
Customer Service Support Agent
Micbel Ventures Limited
Lagos, lagos
07.2023 - 09.2024
Assisted customers with inquiries and resolved issues through effective communication.
Collaborated with team members to enhance service delivery and improve customer satisfaction.
Processed orders and returns efficiently while ensuring accuracy in documentation.
Handled escalated complaints by employing active listening and problem-solving skills.
Client Partnership Manager at Tyroo Technologies Ltd (Divison of Smile Internet Technologies Ltd)Client Partnership Manager at Tyroo Technologies Ltd (Divison of Smile Internet Technologies Ltd)