Bushra Abdi
Fargo,ND
Summary
I have 6+ years of medical experience under my belt. Each and everyone one of my jobs has given me ample amounts of experience that helps me apply that education to my work. I have a degree and background in Forensic Psychology, working at Prairie helped me get through that schooling. I have done everything from working 1:1 with patients to staffing a hospital with over 200 employees. Always putting in my all when it comes to work.
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist/Optometrist Assistant
20/20 Vision Express LLC
Fargo, ND
01.2022 - Current
- I help pretest the patients and get them ready for the doctor.
- Special testing on patients with certain eye conditions
- I help with first time contact wearers by teaching them how to put them in and take them out.
- I investigate insurances, verifying patients are eligible for exams, and that they have active coverage.
- Sending referrals as needed.
Technician, Staffing Coordinator, Phlebotomist
Prairie St. John's
Fargo, ND
03.2018 - 07.2022
- I started off as a technician, making sure my patients were doing well.
- Hosted group/therapy for my patients
- Made sure my patients met with their treatment team and helped towards discharge
- Met with the discharge team to make any changes in a care olan if needed
- Moved onto staffing nursing staff, which ranged about 215 staff on average.
- Helped HR with onboarding new employees and creating training schedules
- Helped payroll with staff overtime and incentives
- Got my phlebotomy license through M-State and help with labs occasionally as well.
- Working in psych has opened my eyes to so many things when it comes to communicating with people and being able to pick up on social cues and behaviors.
- This job held a major milestone for me in my life.
- Helped me realize I need to give myself a lot more credit when it comes to handling any situation thrown my way, whether it was staff related, or patient related.
Waitress/Cook
Panera Bread
Fargo, ND
01.2015 - 03.2018
- I oversaw training in the new employees.
- I worked all over the place ranging from being a cashier to dishwashing and making food and drinks.
- My communication skills started from this job with all the constant interaction with customers and coworkers.
Education
Bachelor of Arts - Forensic Psychology
Southern New Hampshire
Manchester, NHSkills
- Communication
- Client Care
- Time Management
- Computer Proficiency
- Microsoft Word
- Microsoft Excel
- Quick Learner
- Adaptability
- Stress Management
- Efficiency
- Social Skills
- Openness to Learning
- Organization
Activities
- Regularly set and pursue personal goals
- Enjoy gym, reading, and cooking
- Seek challenges in academics and cooking
- Value family time and continuous learning
- Plan to pursue a master's degree for career advancement
- Maintain professionalism in all endeavors
Timeline
Front Desk Receptionist/Optometrist Assistant
20/20 Vision Express LLC
01.2022 - Current
Technician, Staffing Coordinator, Phlebotomist
Prairie St. John's
03.2018 - 07.2022
Waitress/Cook
Panera Bread
01.2015 - 03.2018
Bachelor of Arts - Forensic Psychology
Southern New Hampshire