An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Worldwide Flight Services
11.2024 - 12.2025
Coordinated aircraft arrivals and departures, ensuring timely and efficient ground handling.
Operated ground support equipment to load and unload baggage and cargo safely.
Conducted routine inspections of equipment, maintaining compliance with safety standards.
Collaborated with team members to streamline ramp operations and improve turnaround times.
Shift Supervisor
Allied Universal Security Services
05.2023 - 11.2024
Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
Reviewed incident reports submitted by subordinates for accuracy and completeness.
Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
Digital Shopper Floor Manager
Walmart
05.2023 - 06.2024
Optimized product pages and checkout processes for higher conversions and better user experiences.
Demonstrated strong organizational skills by managing multiple client orders simultaneously.
Assisted with collection, loading, and acceptance of payment for pick-up and delivery orders.
Stored product correctly in staging area, following safety guidelines.
Provided training and guidance to new employees regarding store policies and procedures.
Floor Manager
DTLR
01.2022 - 05.2023
Accurately completed daily reports on sales activity.
Handled customer complaints and inquiries in a courteous and efficient manner.
Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
Engaged with guests to understand and anticipate customer service needs.
Assigned tasks to team members in accordance with their skillset.
Created daily work schedules for staff members according to the needs of the business.
Sales Manager
Mix And Match
01.2023 - 05.2023
Helped customers find and select products
Developed strong relationships with clients to grow business networks
Enticed customers with sales and promotions to boost sales
Promoted benefits of store credit cards and customer loyalty programs
Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Created and presented monthly reports to management on sales performance.