Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Foulkes

Summary

Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and willingness to take on added responsibilities to meet team goals. Skilled in strategic selling, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.

Overview

6
6
years of professional experience

Work History

Account Executive - Federal

Skillsoft
02.2022 - 08.2024
  • Achieved 103% of FY24 quota ($1.44M), and entered Q3 of FY25 at 76% to quota($1.6M)
  • Successfully managed to increase YoY for key accounts
  • Worked with C-suite, economic buyers, and champions in federal agencies (IRS, State, DoE, VA, DoT, Treasury) and military (USMC) to take advantage of budget and upskill employees
  • Collaborated with multiple teams to cross-sell content across our portfolio
  • Consistently met quota and metric (dials, opportunities, pipeline, talk-time, meetings) goals
  • Pursued personal growth through optional training in AWS Cloud Practitioner, ITIL, Microsoft, and Cisco to keep up-to-date in client calls.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.

Account Manager - Regional

Global Knowledge Training
08.2020 - 02.2022
  • Responsible for public (State of California) and private sector accounts
  • Nurtured existing accounts and brought in new logos
  • Consistently in the Top 10 rep's on the inside sales team
  • Worked with Solutions Engineers and SDR's on strategic projects
  • Experience in SalesForce Lightning and Class, as well as Dynamics.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.

English Teacher and Content Creator

Keyword International Education
06.2018 - 08.2020
  • Taught English as a second language while managing foreign teachers and coordinating with local staff
  • Worked closely with the sales department for growth
  • Organized staff meetings and scheduling while developing new curriculum content
  • Gained valuable experience working outside my comfort zone in a foreign country.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Developed innovative lesson plans to engage students in English language learning.

Education

Bachelor of Arts - Communication Studies

University of North Carolina At Charlotte
Charlotte, NC
05.2017

Skills

  • Client Relationship Building
  • Account Management
  • Relationship building and management
  • Pipeline Management
  • Strategic selling
  • CRM software expertise (SalesForce)
  • Sales Quota Achievement
  • Territory Management

Timeline

Account Executive - Federal

Skillsoft
02.2022 - 08.2024

Account Manager - Regional

Global Knowledge Training
08.2020 - 02.2022

English Teacher and Content Creator

Keyword International Education
06.2018 - 08.2020

Bachelor of Arts - Communication Studies

University of North Carolina At Charlotte

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Benjamin Foulkes