Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AccountManager
Brenna Williams

Brenna Williams

Lancaster,PA

Summary

Finance Manger with extensive sales professional experience with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.

Overview

8
8
years of professional experience

Work History

Finance Manager/ Certified Sales Representative

Keller Bros Ford
01.2022 - 04.2025
  • Consistently ensured deals were funded within 7 business days, promoting better dealership cash flow
  • Maintained high customer satisfaction
  • Coached sales team in finance and insurance products, to improve sales penetration
  • Managed process: efficiently compiled all necessarily documentation for other departments to complete their required tasks
  • Sales Representative:
  • Demonstrated vehicles by explaining warranties, features and services
  • Established rapport with customers to inspire ease and trust in the process
  • Established needs & used knowledge of shifting inventory to find customer's desired vehicle
  • Trained new sales employees, led meetings with team members and managers at other locations discussing my personal sales process and way of handling objections.
  • Effective correspondence: professional and polite email, phone and text communication.
  • Strong negotiating skills, overcoming objections and upselling, remained in control

Senior Sales and Store Manager/ Archivist

Country Knives
11.2016 - 01.2022
  • Extremely in-depth knowledge of inventory, materials and applications, with the ability to teach concepts to customers with little to no prior knowledge
  • Active listener and strategic thinker with strong organizational practices and excellent verbal and written communication skills who has a passion for materials and fabrication
  • Stocked, maintained and organized inventory, over 8,000+ items
  • Provided miscellaneous administrative support to the owners and website manager:
  • Maintained business archives and owner’s physical and document collections
  • Custom created a set of 8 locally-inspired Swiss Army Knives for sale in store and online
  • Worked with Victorinox Swiss Army graphic design team to finalize designs
  • Published advertisement in local tourist magazine, Amish Country News
  • Developed and maintained social media presence (Facebook, Instagram)
  • Organized and orchestrated Best Kept Secrets Tour event

Promotions Director, DJ Host

91.7 VMFM: Radio Station
09.2018 - 06.2019
  • Supervised social media, events, photography, and website
  • Event coordinator: College Radio Day, Vinylthon
  • Implemented new management practices to improve the overall station flow
  • Responsible for approval of new station shows and media
  • Organized physical music archive

Education

Public Relations

Marywood University
Scranton, PA

Architecture

Marywood University
Scranton, PA

Communications

Millersville University of Pennsylvania
Millersville, PA

Skills

  • Software: Microsoft Office Suite, Adobe Suite, Google Suite, Hubspot, VinSolutions, AutoSoft, RouteOne
  • Training: Zurich Streamlined Selling 4 days to stay abreast of industry standards and learn proven sales techniques
  • Continuous improvement
  • Financial analysis
  • Credit analysis
  • Regulatory compliance
  • Cash flow management
  • Mentoring and training
  • Deal structuring

Accomplishments

  • Managed 75 sales opportunities per month.
  • Top performing sales person on a team of 11 for 4 months in 2024
  • Used Microsoft Excel to develop sales tracking spreadsheets.

Timeline

Finance Manager/ Certified Sales Representative

Keller Bros Ford
01.2022 - 04.2025

Promotions Director, DJ Host

91.7 VMFM: Radio Station
09.2018 - 06.2019

Senior Sales and Store Manager/ Archivist

Country Knives
11.2016 - 01.2022

Public Relations

Marywood University

Architecture

Marywood University

Communications

Millersville University of Pennsylvania

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