Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Byrdzetta Knotts

Greensboro,NC

Summary

Multi-talented Management years of experience bringing background in financial administration, business development and operational leadership. Skilled at stepping into different areas with flexible and resourceful approach. Visionary project and program leader with exceptional problem-solving skills with a uncanny ability to remain calm and poised even in high pressured situations.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Agency Owner

Knotts Agency LLC
03.2021 - Current

  • Conducted data analysis, developed reports to stay competitive as an agency
  • Identifying sales opportunities and overseeing a portfolio of clients
  • Maintaining a high level of customer service and timely response to client request
  • Provided guidance on polices and procedures to staff and personnel.
  • Gathered and analyzed financial information to develop budgets and forecasts for future sales
  • Developed and implemented new procedures as needed for streamlining operations.

Agency Owner

Allstate
Burlington, NC
12.2019 - 03.2021
  • Drive new business and manage the day-to-day operations of the agency
  • Manage client relations to be ensure that their needs are met
  • Fostering strong client relationship with referral partners and engage in community involvement.

Insurance Agent

Transamerica Agency Network
Greensboro, NC
10.2017 - 12.2019
  • Access insurance needs of potential clients and match them with products and services to meet your needs
  • Make sure their coverage is adequate to meet their current and growing needs
  • Maintain client relations after the sale through various methods of follow up.

Executive Pastor

Embassy Church
Greensboro, NC
08.1999 - 12.2019
  • Conducted new employee orientation to foster positive attitudes towards organizational objectives
  • Served as a liaison between upper management and employees by handling questions and helping to resolve work-related issues
  • Directed personnel training and labor relations activities.

Accounts Receivable

Manna Video Systems
07.2006 - 07.2017
  • Verified details of transactions including funds received and total account balances
  • Researched and resolved billing and invoice issues
  • Provided general customer service.

Skills

  • Excellent managerial technique
  • Strong problem solver
  • Meticulous attention to detail
  • Critical Thinking
  • Manager coaching & training
  • Professional & Mature
  • Project Planning
  • Organizational Performance

Certification

  • Life & Health, North Carolina
  • Property and Casualty, North Carolina
  • Broker, North Carolina

Timeline

Agency Owner

Knotts Agency LLC
03.2021 - Current

Agency Owner

Allstate
12.2019 - 03.2021

Insurance Agent

Transamerica Agency Network
10.2017 - 12.2019

Accounts Receivable

Manna Video Systems
07.2006 - 07.2017

Executive Pastor

Embassy Church
08.1999 - 12.2019
  • Life & Health, North Carolina
  • Property and Casualty, North Carolina
  • Broker, North Carolina

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Byrdzetta Knotts