Byron Duplessis
New Orleans,LA
Summary
Proactive Service Agent/Driver with expertise in customer service and vehicle detailing. Demonstrated success in maintaining high cleanliness standards and providing efficient, high-quality service. Skills include quality inspection, vehicle detailing, and excellent communication, bringing strong problem-solving abilities and a detail-oriented approach to every task.
Overview
18
18
years of professional experience
Work History
Service Agent/Driver
Enterprise Rent-A-Car
02.2017 - Current
- Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
Galley Hand/Housekeeping
Art Catering
11.2013 - 02.2017
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Disposed of trash and recyclables each day to avoid waste buildup.
- Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
Deli Clerk
Walmart
12.2010 - 08.2013
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Grill Operator
McDonald's
01.2007 - 01.2010
- Cleaned and maintained kitchen equipment regularly.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Grilled meats and seafood to customer specifications.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
Education
High School Diploma -
Jennings High School
Jennings, LA05-2007
Skills
- Patience and Calmness
- Quality Inspection
- Vehicle detailing
- Customer Service
- Excellent Communication
Timeline
Service Agent/Driver
Enterprise Rent-A-Car
02.2017 - Current
Galley Hand/Housekeeping
Art Catering
11.2013 - 02.2017
Deli Clerk
Walmart
12.2010 - 08.2013
Grill Operator
McDonald's
01.2007 - 01.2010
High School Diploma -
Jennings High School
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