Summary
Overview
Work History
Education
Skills
Timeline
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Byron Hall

Kearney,MO

Summary

Dedicated professional with strong skills in customer service and compliance management. Proven ability to problem solve and resolve issues quickly.

Overview

18
18
years of professional experience

Work History

Assistant Pit Manager

Argosy Casino
Kansas City, MO
03.2025 - Current
  • Maintained a safe gaming environment for both employees and patrons through strict adherence to company policies and industry regulations.
  • Enhanced player loyalty with personalized service, fostering strong relationships with high-value clients.
  • Managed daily financial transactions with accuracy, ensuring proper accounting practices were followed at all times.
  • Managed daily operations of gaming tables, ensuring compliance with regulations and company policies.

Dual Rate Floor Supervisor

Harrah's Casino
North Kansas City, MO
10.2020 - 03.2025
  • Supervised daily operations to ensure compliance with gaming regulations and safety protocols.
  • Managed team performance through effective training and mentorship, fostering a collaborative environment.
  • Resolved guest concerns promptly, maintaining high standards of service quality and hospitality.
  • Analyzed performance data to identify trends, providing insights for strategic decision-making within the casino floor operations.

Table Games Supervisor

Ameristar Casino
Kansas City, MO
06.2015 - 10.2020
  • Supervised table game operations to ensure compliance with gaming regulations and company policies.
  • Trained and mentored dealers, enhancing skills and ensuring high-quality customer service.
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
  • Watched closely to catch errors and notified surveillance of irregularities.

Deli Associate

Target
Urbandale, IA
11.2014 - 06.2015
  • Managed deli operations, ensuring compliance with food safety and sanitation standards.
  • Assisted customers in selecting quality meats and cheese, enhancing overall shopping experience.
  • Maintained accurate inventory levels, performing regular stock checks to minimize waste.

Table Games Dealer

Ameristar Casino
Kansas City, MO
04.2011 - 10.2014
  • Dealt various table games including blackjack, poker, and roulette to ensure engaging player experiences.
  • Monitored game integrity, enforcing rules while maintaining a friendly atmosphere for players.
  • Developed strategies to enhance customer engagement, resulting in increased player satisfaction and retention.

Grocery Stocker

Cosentino's Price Chopper
Kansas City, MO
02.2009 - 04.2011
  • Stocked shelves efficiently, ensuring optimal product placement and visibility.
  • Monitored inventory levels, restocking items to maintain consistent supply for customers.
  • Conducted regular audits of stock levels, identifying discrepancies and resolving issues promptly.

Cashier

Taco Bell
Kearney, MO
10.2008 - 01.2009
  • Processed customer transactions accurately and efficiently using point-of-sale system.
  • Assisted customers with menu selections and answered product-related inquiries.
  • Handled cash, credit, and coupon transactions, ensuring proper change distribution.

Selector

Hallmark Cards Distribution Center
Liberty, MO
11.2007 - 04.2008

Fill orders from customers accurately and quickly.

Fill a quota of serval orders per shift.

Keep strict time management.

Education

Graphic Design

Penn Valley Park
Kansas City, MO

High School Diploma -

Kearney High School
Kearney, MO

Skills

  • Performance evaluation and feedback
  • Strong decision-making
  • Financial reporting and analysis
  • Employee training and development
  • Team Management
  • Multi-tasking
  • Cleanliness and Upkeep
  • Time Management
  • Customer Service
  • Quick Math
  • Customer Satisfaction

Timeline

Assistant Pit Manager

Argosy Casino
03.2025 - Current

Dual Rate Floor Supervisor

Harrah's Casino
10.2020 - 03.2025

Table Games Supervisor

Ameristar Casino
06.2015 - 10.2020

Deli Associate

Target
11.2014 - 06.2015

Table Games Dealer

Ameristar Casino
04.2011 - 10.2014

Grocery Stocker

Cosentino's Price Chopper
02.2009 - 04.2011

Cashier

Taco Bell
10.2008 - 01.2009

Selector

Hallmark Cards Distribution Center
11.2007 - 04.2008

Graphic Design

Penn Valley Park

High School Diploma -

Kearney High School