Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Byron Messer

Caldwell,ID

Summary

Dynamic and dedicated professional with extensive experience in customer service. Proven ability in cash handling and fostering customer loyalty through exceptional assistance. Strong work ethic and team collaboration skills, consistently enhancing customer satisfaction and operational efficiency. Committed to maintaining high standards and creating positive customer experiences.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Kitchen Manager

Franklin Junction Store And Produce
Nampa, ID
03.2020 - 05.2025
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.

Cashier

Jackson Gas Station
Caldwell, ID
04.2022 - 10.2022
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Server

Hong Kong Restaurant
Nampa, ID
01.2020 - 04.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Cashier

American Market
Grand Ronde, OR
06.2018 - 01.2019
  • Welcomed customers and helped determine their needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Stocked, tagged and displayed merchandise as required.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

Southgate MiniMart
Pendleton, OR
06.2017 - 09.2018
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.

Housekeeper

Hampton Inn By Hilton
Pendleton, OR
06.2016 - 09.2016
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Cashier

Bare Bones
Pendleton, OR
09.2011 - 08.2012
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Helped customers complete purchases, locate items, and join reward programs.

Janitor

ABM Janitorial Services
Pendleton, OR
09.2010 - 09.2010

This was a temporary job for only a week , for the Pendlton Round Up

.

  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Kept building spaces premises clean inside and outside.

Education

None -

Echo High
Echo, OR

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Time management skills
  • Cleaning and sanitizing
  • Cash handling and management
  • Order taking
  • Product restocking
  • Guest inquiries
  • Inventory management
  • Attention to detail

Certification

State food safety

Food Manager Certification

Issued Jan. 27th 2023

Expires Jan 27th 2028

Additional Information

Im a very hard worker , I love to learn new things , I have a lot of customer service experience and im really great with people, im someone you can count on no matter what. Im excited for new opportunities and ready to begin.

Timeline

Cashier

Jackson Gas Station
04.2022 - 10.2022

Kitchen Manager

Franklin Junction Store And Produce
03.2020 - 05.2025

Server

Hong Kong Restaurant
01.2020 - 04.2020

Cashier

American Market
06.2018 - 01.2019

Cashier

Southgate MiniMart
06.2017 - 09.2018

Housekeeper

Hampton Inn By Hilton
06.2016 - 09.2016

Cashier

Bare Bones
09.2011 - 08.2012

Janitor

ABM Janitorial Services
09.2010 - 09.2010

None -

Echo High
Byron Messer