Professional Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline

Byron Sanchong

Central Island Healthcare
Huntington Station,NY
Byron Sanchong
1
Language
26
Years of experience

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.

Work History

Clinic Case Manager

1 Year 4 Months
Family Service League | 07.2025 - Current
  • Monitored client progress and adjusted case plans based on changing needs and service outcomes.
  • Conducted client intakes and assessed needs to develop individualized service plans.
  • Collaborated with multidisciplinary teams to align care plans and strengthen client support.
  • Advocated for clients during benefit, service, and resource navigation processes.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and document patient interactions and interventions in electronic charting systems.
  • Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.

Medicaid Coordinator

1 Year 9 Months
Central Island Healthcare | 02.2025 - Current
  • Streamlined the Medicaid application process for faster approvals, reducing wait times for patients.
  • Ensured compliance with state and federal regulations in all Medicaid coordination efforts through continuous knowledge updates.
  • Maintained up-to-date knowledge of state and federal regulations, ensuring compliance in all Medicaid coordination efforts.
  • Collaborated with healthcare providers to gather necessary information for successful Medicaid enrollments.
  • Demonstrated exceptional attention to detail when reviewing documentation for eligibility determination purposes, minimizing errors and delays.
  • Reviewed documentation for eligibility determination with exceptional attention to detail, minimizing errors and delays in processing.
  • Served as a liaison between clients and government agencies, effectively resolving issues related to enrollment or benefits access.
  • Acted as liaison between clients and government agencies, resolving enrollment and benefits access issues effectively.
  • Supported cross-functional teams working on special projects related to Medicaid services improvements or expansion initiatives.

Courier Delivery Driver

4 Months
Federal Express | 10.2024 - 02.2025
  • Built strong customer relationships through on-time package delivery, professional interactions, and prompt responses to inquiries.
  • Maintained accurate delivery and vehicle maintenance records, ensuring compliance with company policies and supporting operational efficiency.
  • Adhered to company policies during each shift to maintain operational standards.
  • Improved customer satisfaction by ensuring timely deliveries and maintaining professional communication with clients.
  • Followed company policies and procedures during shift.
  • Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
  • Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.

Social Welfare Examiner

7 Months
Dutchess County Community and Family Services | 01.2024 - 08.2024
  • Guided clients through complex application processes, facilitating timely access to appropriate benefits.
  • Ensured compliance with federal, state, and local regulations by staying current on policy updates and implementing changes accordingly.
  • Assisted applicants in coordinating and referring to other appropriate social service agencies.
  • Managed sensitive client information with utmost confidentiality, adhering strictly to privacy regulations.
  • Collaborated with multidisciplinary teams to develop individualized service plans, addressing the unique needs of each client.
  • Consistently met or exceeded performance metrics in areas such as caseload management, timeliness, and accuracy of determinations.
  • Provided exceptional customer service, addressing client inquiries and concerns in a timely and empathetic manner.
  • Conducted applicant interviews and determined eligibility for public assistance programs.
  • Ensured accuracy of applicant's eligibility by compiling, recording and evaluating financial data provided by applicant.
  • Streamlined application process for applicants by preparing necessary documentation for state benefits.

General Utility Worker

1 Year 2 Months
Con Edison Of New York | 11.2022 - 01.2024
  • Installed underground pipes, conduits and other components of utility systems.
  • Identified and repaired leaks in gas and water lines.
  • Maintained manholes, catch basins, pump stations, reservoirs and other water services facilities by maintaining and repairing piping.
  • Completed daily maintenance tasks efficiently, ensuring optimal functionality of utility systems.
  • Maintained clean and organized work area, supporting safety and efficiency in utility operations.
  • Inspected utility systems to confirm fully functioning operation and to identify necessary repairs.
  • Set up and removed traffic control measures to protect crews from street traffic and direct traffic at work sites.
  • Ensured adherence to safety procedures during utility system operations, promoting a safe working environment.
  • Generated required paperwork and records related to installation, maintenance and repair of utility systems.

Life Skills Coordinator

2 Months
The Children's Home Of Poughkeepsie | 08.2022 - 10.2022
  • Facilitated client integration into local community by teaching essential social and work-related skills.
  • Established strong rapport with clients, fostering trust and open dialogue that facilitated the identification of barriers to progress
  • Helped clients to identify challenges and set goals
  • Modeled positive behavior, problem-solving, and relationship-building skills to enhance clients' social integration.
  • Instructed clients on nutritional habits and meal planning to promote healthier lifestyles.
  • Facilitated discussions to generate actionable insights for client development.
  • Maintained detailed, confidential client files.
  • Provided insight and ideas to promote client growth.

Freight Handler

15 Years 2 Months
UPS Freight | 06.2007 - 08.2022
  • Recoup and secure freight in a safe manner for travel.
  • Blocked and braced freight to prevent shifting and product damage during transport.
  • Coordinated transportation of hazardous materials daily across local and state regions, ensuring compliance with safety regulations.
  • Used fork lifts, hand truck and pallet jacks to move materials on dock.
  • Loaded and unloaded trucks
  • Inspected freight for any damage or faults prior to loading
  • Handled loading and unloading of trucks efficiently at the dock.
  • Utilized computer systems to track shipments, enhancing accuracy and streamlining processes.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Operated computer systems to track shipments to improve efficiency and accuracy
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Monitored incoming and outgoing shipments to minimize delays, ensuring timely deliveries.

Warehouse Supervisor

6 Years 1 Month
Schott Lithotec | 04.2001 - 05.2007
  • Manage shipping bills and handle freight cargo security. Collaborated with team members to enhance project outcomes.
  • Negotiated with many different freight companies and received annual contracts resulting in cost savings of 60%
  • Handled day-to-day shipping and receiving overseeing more than 100 packages per day
  • Oversaw daily shipping and receiving processes for over 100 packages, maintaining accuracy and timeliness.
  • Coordinated scheduling and task delegation for 12-member warehouse team, ensuring efficient workflow.
  • Managed scheduling and task delegation for 12-member warehouse team
  • Supervised shipping, receiving, distribution, and safety protocols to uphold operational standards.
  • Oversaw daily operations and shipping and handling processes.

Education

Associate of Science - Human Services

Dutchess Community College | Poughkeepsie, NY | 08.2023

High School Diploma

Patchogue H.S | Patchogue, NY | 01.2007

Skills

Coaching and mentoring
Verbal and written communication
Excellent multitasking ability
Friendly nature
Organizational skills
Relationship building
Problem solving
Time management
Organization and multitasking
Positive attitude
Client advocacy
Community resources
Critical thinking
Documentation proficiency
Community outreach
MS office
Attention to detail
Multitasking Abilities
Excellent communication
Empathy and compassion
Case management
Problem-solving

Languages

Spanish
Excellent

Personal Information

Title: A

Timeline

Clinic Case Manager

Family Service League
07.2025 - CurrentRead More

Medicaid Coordinator

Central Island Healthcare
02.2025 - CurrentRead More

Courier Delivery Driver

Federal Express
10.2024 - 02.2025Read More

Social Welfare Examiner

Dutchess County Community and Family Services
01.2024 - 08.2024Read More

General Utility Worker

Con Edison Of New York
11.2022 - 01.2024Read More

Life Skills Coordinator

The Children's Home Of Poughkeepsie
08.2022 - 10.2022Read More

Freight Handler

UPS Freight
06.2007 - 08.2022Read More

Warehouse Supervisor

Schott Lithotec
04.2001 - 05.2007Read More

Patchogue H.S

High School Diploma
Read More

Dutchess Community College

Associate of Science from Human Services
Read More
Byron Sanchong