To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Byron Taylor
Customer Service
Jacksonville,FL
Summary
Overview
2
years of professional experience
Work History
Pups R UsJacksonville, FL
Customer Service Representative
06.2022 - 01.2024
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Tracked customer service cases and updated service software with customer information.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Followed pet care instructions for dietary needs and medication regimens.
Education
Homeschooled
University Overview
Skills
Report preparation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Timeline
Customer Service Representative
Pups R Us
06.2022 - 01.2024
Homeschooled
Similar Profiles
JaMyra BranchJaMyra Branch
Grooming Technician at Bayou Pups Playland & SpaGrooming Technician at Bayou Pups Playland & Spa
Liliana MintonLiliana Minton
Head Coach at Soccer PupsHead Coach at Soccer Pups
Dacota RichardsonDacota Richardson
Exterior Remodeling Consultant at Roofing PupsExterior Remodeling Consultant at Roofing Pups