I aspire to give back to my community. Currently attending school to do business administration to open my own business. I am very outspoken with excellent communication skills. I am able to work under pressure and am an excellent team player.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shelter Engagement Associate
City Net
09.2023 - 03.2025
Uses problem-solving, empathy, and verbal de-escalation skills to maintain a safe and secure environment for guests
Provides general support and customer service for shelter guests
Provides conflict resolution
Log and document all daily activity in shift log
Client Support Associate
First Step Communities
06.2022 - 03.2023
Perform facility cleaning and maintenance, which includes sanitizing and cleaning the common area(s)
Writes clear and legible daily activity logs and incident reports.
Monitor and facilitate all clients who come in and out of the facility, including security checks to make sure weapons, drugs, and/or paraphernalia are not on-site.
Receive, process, distribute and store donation items received from the public.
Shelter Monitor
Shelter Inc.
03.2020 - 01.2022
Preformed bag checks for safety of the facility
Monitored and documented all activity on site.
Recorded visitation logs and staff logs
Maintained the safety of clients and staff
Worked in collaboration with shelter management to communicate any issues and challenges to site operations
Executed routine site walkthroughs.
Education
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Elk Grove High
Sacramento, CA
Skills
Multitasking - Documentation - Data entry - First AID/CPR - Proficient in Microsoft - Team lead - Organizing events