Byron Thompson
Abilene,TX
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more 20 years of experience. Highly effective and comfortable working with people at all levels in organization.
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
4
4
Certifications
Work History
Owner/Operator
Rilow's Auto Detail
Abilene, TX
03.2021 - Current
- Managed day-to-day business operations.
- Trained and developed team members to build human capital.
- Optimized team hiring, training and performance.
- Created and monitored promotional approaches to increase sales and profit levels.
- Aligned branding initiatives and sales strategies with client goals.
- Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
- Consulted with customers to assess needs and propose optimal solutions.
Installer Service Specialist
Southwest Fiber Optics
Abilene, TX
09.2020 - 03.2021
- Laid out materials and system components to prepare for installation.
- Maintained relationships with customers to better understand needs and uphold standards of service.
- Utilized knowledge of carpentry and general construction to complete attractive finish work.
- Corrected faults and maximized performance by rebuilding systems and individual components.
Remove and Replace Teachnician
Ronnie Smith Transmission
Abilene, TX
06.2020 - 10.2020
- Evaluated systems according to predetermined checklist and noted issues.
- Installed new vehicle systems and components in response to service orders, recall actions and manufacturer instructions.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Diagnosed and troubleshot problems, repairing and restoring transmissions to peak performance.
Remove and Replace Technician
Transmission Headquarters
Abilene, TX
06.2019 - 06.2020
- Collaborated with business partners and internal stakeholders to optimize scheduling of repair and upgrade jobs, minimizing resource availability disruptions.
- Identified negative hardware performance trends and common issues afflicting systems, reporting findings for remediation.
- Helped streamline repair processes and update procedures for support action consistency.
Floor hand
Heartland Drilling
Abilene, TX
07.2014 - 11.2014
- Making drilling pipe connections
- Loading/unloading drilling pipe using industrial forklift
- Measuring drilling pipe
- Rig maintenance-painting, greasing, replacing parts, etc
- Digging ditches
- Rigging up, rigging down, moving rig, etc.
Loader
Big Man Trucking
01.2006 - 05.2010
- Loading/unloading goods using industrial forklift & pallet jack
- Unloading merchandise according to customers’ request
- Verified all items listed on the work order or sales ticket
- Provide customer with accurate sales ticket and collect payment if needed
- Communicate safe storage and handling procedures when needed
Floor hand
Basic Energy
Aspermont, TX
08.2004 - 12.2005
- Well service
- Rod wrenching
- Bleed off natural gas
- Stabilizing cables
- Rigging up
Fork Lift Operator
Lauren Fabrications
Abilene, TX
03.2003 - 08.2004
- Maintain warehouse in systematic order
- Pull orders and load trucks
- Unload and organize inbound warehouse materials
- Certifications_& Training___________________________________________________________
- Fork Lift
- Industrial Hygiene
- Hydrogen Sulfide
- Hazardous Materials
- Introduction to Oil and Gas
- Medic First Aid, CPR, & AED
- Respiratory, Fall, & Hearing Protection
- Electrical & Fire Safety/Ext
- Use
- Permit-Required Confined
- Excavation, Trenching, & Shoring
- Lockout/Tagout
- PPE
- Heat Stress
- Hearing Protection
- Hand & Power Tools
- Bloodborne Pathogens
- Automotive Transmission Rebuilding
- Construction Carpentry
Education
GED -
Abilene Adult Education
Abilene, TX 04.1993 - 10.1993
Certification Program - Autobody Technology
Texas State Technical College
Sweetwater, TX 08.1994 - 05.1995
Skills
Client Service
Certification
10-Hour Construction Safety and Health
Timeline
Owner/Operator
Rilow's Auto Detail
03.2021 - Current
Installer Service Specialist
Southwest Fiber Optics
09.2020 - 03.2021
Remove and Replace Teachnician
Ronnie Smith Transmission
06.2020 - 10.2020
Remove and Replace Technician
Transmission Headquarters
06.2019 - 06.2020
10-Hour Construction Safety and Health
04-2018
Fork Lift Certification
10-2014
CPR, AED, and First Aid for Adults
07-2014
Federal and State Guideline Training
07-2014
Floor hand
Heartland Drilling
07.2014 - 11.2014
Loader
Big Man Trucking
01.2006 - 05.2010
Floor hand
Basic Energy
08.2004 - 12.2005
Fork Lift Operator
Lauren Fabrications
03.2003 - 08.2004
Certification Program - Autobody Technology
Texas State Technical College
08.1994 - 05.1995
GED -
Abilene Adult Education
04.1993 - 10.1993
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