Byron Whitehead
Bloomfield,CT
Summary
Dynamic business owner with a proven track record at Comcast, excelling in financial management and strategic planning. Recognized for enhancing customer relationships and optimizing operational efficiency. Adept at team collaboration and problem-solving, consistently delivering quality solutions that exceed expectations and drive business growth.
Overview
23
23
years of professional experience
Work History
Business Owner
Best & True Handyman
01.2021 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Deckhand
Amazon
01.2019 - 08.2020
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
- Inspected and maintained deck equipment and supplies.
- Performed maintenance tasks such as painting, chipping rust, and greasing equipment to extend the lifespan of onboard assets.
Level 3 Technician
Comcast & Cox Independent Contractor
01.2002 - 11.2007
- Reduced equipment repair costs through diligent preventive maintenance and accurate diagnostics of issues.
- Implemented efficient workflows by optimizing network configurations and settings.
- Maximized resource utilization by performing routine audits of IT assets and reallocating as needed for optimal performance.
- Increased network stability by monitoring performance metrics and addressing potential problems before they escalated.
Education
No Degree - Certified Electronic/Computer Technician
Porter & Chester Institute
Wethersfie09-1999
Skills
- Financial management
- Sales strategy development
- Network troubleshooting
- Time management
- Effective communication
- Problem solving
- Strategic planning
- Employee training
- Project management
- Brand development
- Market analysis
- Budgeting and forecasting
- Team building
- Resource optimization
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Relationship building
- Work Planning and Prioritization
- Business planning
- Team collaboration and leadership
- Performance improvement
- Business development
- Business administration
- Purchasing and planning
- Strategic Decision-making
- Issue resolution
- Professional networking
- Budget control
- Operations management
- Social media marketing
- Bookkeeping
- Quality assurance
- Cost control and budgeting
- Staff hiring
- Accounting management
- Negotiation and persuasion
- Start-up operations
- New business development
- Policies and procedures development
- Process improvement
- Financial planning
- Task delegation
- Financial administration
- Vendor relationship management
- Coaching and mentoring
- Cost analysis and savings
- Incident response
- Organizational development
- Contract management
- Employee development
- Corporate governance
- Cross-functional team coordination
- Verbal and written communication
- Sales oversight
- Decision-making
- Entrepreneurial leadership
- Sustainable business models
- Innovation management
- Customer service management
- Team leadership
- Teamwork and collaboration
- Marketing strategies
- Business management
- Effective leader
- Goal setting
- Scheduling
- Inventory tracking and management
- Business leadership
- Performance improvements
- Employee scheduling
- Customer retention
- Desktops, laptops, and mobile devices
- Financial oversight
- Records organization and management
- Administrative management
- Organizational structuring
- Direct sales
- Staff training/development
Timeline
Business Owner
Best & True Handyman
01.2021 - Current
Deckhand
Amazon
01.2019 - 08.2020
Level 3 Technician
Comcast & Cox Independent Contractor
01.2002 - 11.2007
No Degree - Certified Electronic/Computer Technician
Porter & Chester Institute
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