Summary
Overview
Work History
Education
Skills
Timeline
Server
Byron Oswaldo Morales

Byron Oswaldo Morales

Cathedral City,CA

Summary

I have 20 years working as a waiter I have received plenty of training from different managers...!!!!...!!!!****!!!!********* I have heard good recommendation about your company, I would like to grow with your company, so would like,to stay for, a long term

Overview

9
9
years of professional experience

Work History

Server

Pinocchio
02.2010 - 03.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Ingles Yes - Ingles

College of The Desert
Palm Desert, CA
07.1992

Skills

Food running

Timeline

Server

Pinocchio
02.2010 - 03.2019

Ingles Yes - Ingles

College of The Desert
Byron Oswaldo Morales