Dynamic professional with extensive experience in case management and customer service, notably at Millennium Capital and Recovery Corporation. Proven ability in relationship building and problem-solving, effectively managing multiple accounts and enhancing recovery processes. Skilled in documentation and reporting, consistently achieving operational goals and improving client satisfaction.
On a day to day basis i am receiving hundreds of accounts for repossession and finding more information to aid in the recovery. I then build relationships with repossession agents in all 50 states and forward on the information.
As a store manager i was in charge of inventory, quotas, meeting goals and managing finances.
I started as a floor sales associate in june and in august was given my own store.
As an Authorizer and Partner Support Agent at Genesis, I authorized client credit applications for several jewelry businesses. I learned to accurately read and analyze credit bureau reports. I was also a direct contact and solution for our partners when processing applications.
in charge of customer service and satisfaction, inventory and sales
As an associate manager at Regal Medina 16 I was in charge of daily theater operations. I inspected the theater to make sure it was operational. I was exceptional at cash handling and problem solving including projector fixes and trouble shooting. Creating employee schedules and showtime schedules made me very outstanding at time management.
I moved up fast in this company becoming a manager after only a month of employment.
At Family Video, I was in charge of organization, layout planning, code memorization as well as cash handling and the ability to run the building by myself.