Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHARLES CALIXTE

North Lauderdale,USA

Summary

Results-oriented retail leader with a strong history of driving revenue, building high-performing teams, and delivering consistent operational success. I've led sales teams to exceed goals, increasing store revenue by 75%, and have successfully developed and promoted 7 team members into store leadership roles. I bring hands-on experience in managing payroll and commission budgets, improving customer retention, and executing store-level operations with excellence. Fluent in French & Creole, I bring strong communication skills that help connect with diverse customers and employees. I'm now eager to bring my leadership experience and people-first approach to a District Manager role where I can contribute to business growth and team development across multiple locations.

Overview

7
7
years of professional experience

Work History

Retail Sales Manager

AT&T
03.2023 - Current
  • Company Overview: Corporate
  • Managing day-to-day staffing and handled scheduling for all store employees.
  • Coaching sales associates in product specifications, sales incentives, and selling techniques, significantly increasing sales.
  • Recruited, hired, and trained 5 associates to develop into productive store managers with excellent product knowledge.
  • Grew store revenue by 75% year-over-year through focused leadership, data-driven decision-making, and frontline execution.
  • Oversaw commission payouts in alignment with payroll budgets, ensuring fair compensation while supporting sustainable revenue growth.
  • Corporate

Retail Sales Manager

T-Mobile
06.2022 - 01.2023
  • Company Overview: Authorized Retailer
  • Collaborated with team members to meet and exceed monthly sales targets consistently at a store with over 4,200 in foot traffic & consistently maintaining 90%+ attainment.
  • Utilized sales and operational data to identify trends and opportunities.
  • Conducted regular coaching sessions and performance reviews which led to successful employee development.
  • Managed store operations including staffing, scheduling, inventory control, and compliance audits.
  • Authorized Retailer

Assistant Store Manager

T-Mobile
08.2018 - 04.2022
  • Company Overview: Corporate
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • During COVID (2020-2021) maintained a 97% attainment while manager was on furlough for the year.
  • Corporate

Education

GED -

Department of Education Florida
08.2018

Skills

  • Retail operations
  • Sales expertise
  • Upselling strategies
  • Inventory management
  • Customer service
  • Marketing strategies
  • Coaching and mentoring
  • Revenue growth
  • Revenue forecasting
  • Team building

Timeline

Retail Sales Manager

AT&T
03.2023 - Current

Retail Sales Manager

T-Mobile
06.2022 - 01.2023

Assistant Store Manager

T-Mobile
08.2018 - 04.2022

GED -

Department of Education Florida

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