Skye Conner
Tallahassee,FL
Summary
Detail-oriented individual with exceptional communication and property management skills. Proven ability to handle multiple tasks effectively and efficiently. Prompt at addressing issues, with focus on optimizing processes and supporting team goals.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
Cushman & Wakefield
Tallahassee FL
08.2024 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, created work orders for on site maintenance issues, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Guest Service Representative
Gulf Crest Condominiums
02.2023 - 06.2024
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Collaborated with team members to handle guest requirements from check-in through check-out.
Assistant Property Manager
Cushman & Wakefield Sunset Village
11.2021 - 12.2022
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures.
- Kept records accurate and detailed.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Showed apartments to potential tenants and answered questions regarding community.
- Proficient in Yardi, CRM, RentCafe
- Financial reporting
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Head Hostess
Rodeos Steak Pit and Seafood
05.2021 - 11.2021
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly upon arrival.
- Covered the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
Substitute
Bay District Schools
08.2020 - 06.2021
- Assessed student social, emotional and academic needs to plan goals appropriately.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Prepared, administered and graded tests and assignments to evaluate students' progress.
- Reported on student progress, behavior and social skills to parents.
Team Member
Chic-Fil-A
03.2019 - 03.2020
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
A. Crawford Mosley High School
Lynn Haven, FL05.2020
Skills
- Positive Attitude and Energetic
- Computer Proficiency
- Administrative support
- Property tours and inspections
Timeline
Assistant Property Manager
Cushman & Wakefield
08.2024 - Current
Guest Service Representative
Gulf Crest Condominiums
02.2023 - 06.2024
Assistant Property Manager
Cushman & Wakefield Sunset Village
11.2021 - 12.2022
Head Hostess
Rodeos Steak Pit and Seafood
05.2021 - 11.2021
Substitute
Bay District Schools
08.2020 - 06.2021
Team Member
Chic-Fil-A
03.2019 - 03.2020
High School Diploma -
A. Crawford Mosley High School