JOHANNA RUIZ
Dallas,TX
Summary
Directed property management operations and enhanced customer relations through effective communication and service delivery.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
BRISTOL APARTMENTS
Dallas, TX
08.2022 - 12.2025
- Created proposals, lease offers, and documents for incoming and current tenancies.
- Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
- Developed and implemented resident activities.
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
- Verified tenant incomes and other information before accepting lease applications.
- Collected monthly rent payments and other fees, always properly recording and processing money.
Treatment Coordinator
RIO DENTAL & ORTHODONTICS
Dallas, TX
04.2022 - 09.2023
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Performed in team leader capacity and organized all treatment and placement activities.
- Conducted interviews with patients to discuss health history, objectives and concerns.
- Laid out potential payment plans for patients.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
- Explained treatment choices to patients and helped determine best options.
Insurance Agent
Fred Loya Insurance
Dallas, TX
09.2019 - 04.2022
- Developed tailored insurance solutions for clients based on individual needs and risk assessments.
- Managed client accounts, ensuring accurate policy updates and timely renewals.
- Provided expert guidance on coverage options, enhancing customer satisfaction and retention rates.
- Trained new agents on policies, procedures, and effective sales techniques to improve team performance.
Education
High School Diploma - undefined
Moises E Molina High School
Dallas, TX08-2019
Skills
Achieved efficient data compilation, enhancing report accuracy
Improved data quality through meticulous reviews
Confirmed data accuracy, resulting in reliable reporting
Streamlined payroll preparation, leading to timely disbursements
Enhanced visitor and customer relations, boosting satisfaction
Created professional documents using Microsoft Word for clarity
Delivered exceptional customer service, ensuring high retention
Embraced an energetic approach to daily tasks, inspiring teams
Optimized document management and storage for accessibility
Maintained accurate patient charting for improved care
Processed checks swiftly, contributing to financial efficiency
Provided outstanding customer service, earning positive feedback
Consistently maintained a positive attitude, influencing team morale
Languages
Spanish
Advanced
Timeline
Assistant Property Manager
BRISTOL APARTMENTS
08.2022 - 12.2025
Treatment Coordinator
RIO DENTAL & ORTHODONTICS
04.2022 - 09.2023
Insurance Agent
Fred Loya Insurance
09.2019 - 04.2022
High School Diploma - undefined
Moises E Molina High School