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Summary
Proven DME Specialist at Lincare Healthcare, adept in customer relations and expert problem-solving, significantly enhanced business systems for efficiency. Skilled in documentation management, ensured seamless insurance verification at CSMA, leveraging strong medical terminology knowledge. Achieved streamlined workflows and improved operational standards, demonstrating a commitment to excellence and innovation.
Overview
8
8
years of professional experience
Work History
DME Specialist
Lincare Healthcare
03.2020 - Current
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
Insurance Verification Specialist
CSMA
01.2017 - 01.2020
- Conducted patient intake interviews, recording and documenting relevant information.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
High School Diploma -
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06.2007
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
Timeline
DME Specialist
Lincare Healthcare
03.2020 - Current
Insurance Verification Specialist
CSMA
01.2017 - 01.2020
High School Diploma -
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