Gabriel Ramos
Camillus,NY
Summary
Dynamic DME Specialist at Pace CNY with a proven track record in enhancing service delivery and client satisfaction. Skilled in analytical thinking and quality assurance, I excel in problem-solving and documentation management, driving operational efficiency and fostering team collaboration. Committed to continuous improvement and exceptional customer relations.
Overview
6
6
years of professional experience
Work History
DME Specialist
Pace Cny
East Syracuse, NY
03.2023 - 06.2026
- Supported team in executing daily operational tasks and improving workflow efficiency.
- Collaborated with cross-functional teams to streamline processes and enhance service delivery.
- Assisted in developing training materials for new staff, fostering a collaborative learning environment.
- Conducted research on best practices to improve program effectiveness and client satisfaction.
Shift Leader
King Davids Restaurant
Syracuse, NY
10.2021 - 01.2023
- Supervised daily operations, ensuring smooth workflow and high service quality.
- Trained new staff on procedures, enhancing team performance and efficiency.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Monitored food safety standards, maintaining compliance with health regulations.
Technician
Delta Sonic Car Wash Systems
Syracuse, NY
03.2020 - 08.2021
- Operated car wash equipment to ensure optimal performance and efficiency.
- Conducted routine maintenance checks on machinery to uphold safety standards.
- Assisted customers with vehicle services, delivering exceptional customer service experiences.
- Collaborated with team members to streamline workflow processes during peak hours.
Education
High School Diploma -
West Genesee High School
Camillus, NY06.2020
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Quality assurance
- Technical communication
Timeline
DME Specialist
Pace Cny
03.2023 - 06.2026
Shift Leader
King Davids Restaurant
10.2021 - 01.2023
Technician
Delta Sonic Car Wash Systems
03.2020 - 08.2021
High School Diploma -
West Genesee High School