Hailey Barnes
Baltimore,MD
Summary
Proven multitasker and team builder, excelled in fast-paced environments at Bubbas 33 and Primary Care Physicians, enhancing customer service and operational efficiency. Leveraged exceptional hospitality expertise and appointment management skills, achieving streamlined processes and superior guest experiences without compromising service quality.
Experienced medical support professional with strong focus on patient interaction and administrative efficiency. Adept at managing appointments, handling patient inquiries, and coordinating with medical staff. Known for effective collaboration and reliability in fast-paced environments. Skilled in using medical software systems, maintaining patient records, and ensuring welcoming atmosphere.
Overview
7
7
years of professional experience
Work History
Front Desk Medical Receptionist
Primary Care Physicians
11.2023 - 10.2024
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Server
Bubbas 33
01.2022 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Catalog Associate
David Edwards
05.2018 - 02.2021
- Streamlined catalog processes for increased efficiency by collaborating with cross-functional teams.
- Made product launches by efficiently coordinating with merchandising teams, ensuring timely integration into the catalog system.
Education
High School Diploma -
Dundalk High School
06-2019
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Check-in management
- Appointment management
- Paperwork coordination
- Multitasking
- Team building
Timeline
Front Desk Medical Receptionist
Primary Care Physicians
11.2023 - 10.2024
Server
Bubbas 33
01.2022 - 11.2024
Catalog Associate
David Edwards
05.2018 - 02.2021
High School Diploma -
Dundalk High School
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