Samantha Vasquez
Anaheim,CA
Languages
Spanish
Native or Bilingual
Summary
Bilingual Loan Specialist offering vast knowledge of banking regulations and compliance procedures. Excellent track record of explaining complex financial information in simplified terms to foster customer comprehension. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Mortgage Banker
Network Capital
Irvine, CA
10.2021 - 07.2022
- Exceeded company’s daily goal and contributed to the teams high conversion rates
- Located and pre-qualified customers for mortgages.
- Worked with underwriters to fix application problems and resolve issues.
- Explained very technical financial information to applicants in easy to understand language.
- Reviewed loan files and updated to match current standards.
- Evaluated client financial positions and identified most appropriate banking products.
- Proactively identified solutions for customers experiencing credit issues.
Bartender
Margaritaville
Portland, OR
03.2020 - 02.2021
- Crafted special drink and cocktail menu items for seasonal offerings.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Biology
Cal State Fullerton
Fullerton 2024
Skills
- Nationwide Mortgage Licensing System (NMLS)
- Financial Counseling
- Customer Accounts Management
- Processing Loan Applications
- Creative Solutions
- Regulatory Requirements
- Real Estate Lending Processes
Timeline
Mortgage Banker
Network Capital
10.2021 - 07.2022
Bartender
Margaritaville
03.2020 - 02.2021
Biology
Cal State Fullerton
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