Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrea Felix

Andrea Felix

Cleveland,TN

Summary

Self-motivated and energetic Car Salesman with strong sales background, effective relationship building, client retention skills, strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for a career while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.

Overview

10
10
years of professional experience

Work History

Automotive Sales Consultant

Gray Epperson Automotive
Cleveland, TN
12.2018 - Current
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Responded to customer enquiries via telephone and email.
  • Contacted associated dealerships to locate desired vehicles meeting customer specifications.
  • Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
  • Established and devised strategy to meet personal goals consistent with dealership standards of productivity.

Automotive Sales Professional

Buy Here Pay Here Car Dealers
Cleveland, TN
12.2016 - 12.2018
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
  • Outlined sales, warranty and service procedures.

Debt Collector Agent

Check Into Cash
Cleveland, TN
04.2016 - 12.2016
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Achieved performance goals on consistent basis.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Worked in call center environment handling manual and automatically dialed outbound calls.

Waitress

Monterrey Mexican Restaurant
Cleveland, TN
05.2012 - 04.2016
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Education

Associate's Degree - Prerequisites

Lee University
Cleveland, TN
05.2015

High School Diploma -

Cleveland High School
Cleveland, TN
05.2013

Skills

  • Engaging with Diverse Customers
  • Computer Proficiency and Microsoft Office
  • Attention to Detail
  • Product Knowledge
  • Building Customer Relationships and Loyalty
  • Customer Service
  • Reliable and Responsible
  • Decision Making
  • Honest and Ethical
  • Persuasive communication style

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Automotive Sales Consultant

Gray Epperson Automotive
12.2018 - Current

Automotive Sales Professional

Buy Here Pay Here Car Dealers
12.2016 - 12.2018

Debt Collector Agent

Check Into Cash
04.2016 - 12.2016

Waitress

Monterrey Mexican Restaurant
05.2012 - 04.2016

Associate's Degree - Prerequisites

Lee University

High School Diploma -

Cleveland High School

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Andrea Felix