Mark Sousa
Thonotosassa,FL
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Grocery Clerk
Publix
Plant City, FL
05.2021 - Current
- Checked for outdated and overripe grocery items and removed from inventory.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Removed trash, swept and mopped floors for professional appearance.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
Team Member
Dunkin' Donuts
Tampa, FL
03.2021 - 09.2022
- Contributed to team success by completing jobs quickly and accurately.
- Continuously checked products for quality assurance according to strict guidelines.
- Operated register to process payments and collect cash payment for order totals.
- Learned all required tasks quickly to maximize performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
Education
High School Diploma -
Instituto Federal De Minas Gerais
Governador Valadares 01.2014 - 12.2016
Associate of Science - Mechatronics Engeneering
Instituto Federal Catarinense
Santa Catarina, Brazil 01.2019 - 12.2020
Skills
Portuguese
Japanese
Performance improvement
Problem Solving
Always looking to Improve
Knoledge in Programming
Timeline
Grocery Clerk
Publix
05.2021 - Current
Team Member
Dunkin' Donuts
03.2021 - 09.2022
Associate of Science - Mechatronics Engeneering
Instituto Federal Catarinense
01.2019 - 12.2020
High School Diploma -
Instituto Federal De Minas Gerais
01.2014 - 12.2016