Summary
Overview
Work History
Education
Skills
Timeline
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RAPHAEL MOREIRA GALDINO

Miami,USA

Summary

Reliable accounting professional with hands-on experience in accounts payable, accounts receivable, and billing operations. Skilled in managing financial transactions, job costing, invoicing, and account reconciliations. Strong organizational and communication skills with the ability to manage multiple tasks, resolve discrepancies, and support financial accuracy. Currently pursuing an Associate of Arts in Accounting and committed to continuous learning and professional growth.

Overview

5
5
years of professional experience

Work History

Accounts Payable/Accounts Receivable and Billing Clerk

Liberty Mission Critical Services, LLC
09.2024 - Current
  • Process vendor invoices, code expenses, and prepare payments via check, ACH, and wire.
  • Create and send customer invoices, apply payments, and monitor accounts for overdue balances.
  • Manage job billing based on contracts, purchase orders, and work completion.
  • Communicate with vendors and customers to resolve payment issues and discrepancies.
  • Maintain accurate financial records, assist with account reconciliations, and support month-end closing.
  • Track project costs, job-related expenses, and ensure proper cost coding for accurate reporting.

Server

Blue Ribbon Japanese Restaurant
10.2022 - 12.2024
  • Delivered exceptional, friendly, and fast service to an average of 30+ customers per shift.
  • Answered questions about menu selections and made recommendations, resulting in a 30% increase in customer satisfaction scores.
  • Appropriately suggested additional items to customers, increasing restaurant sales by 15%, including special drinks and seasonal specials.
  • Served food and beverages promptly, ensuring a maximum wait time of 10 minutes, with focused attention to customer needs.
  • Cultivated warm relationships with over 30 regular customers, contributing to a 25% increase in repeat business.
  • Maintained clean and organized dining areas, ensuring a consistent 95% rating in hygiene inspections.

Server

Cerveceria La Tropical
02.2022 - 09.2022
  • Delivered exceptional, friendly, and fast service.
  • Answered questions about menu selections and made recommendations when requested.
  • Appropriately suggested additional items to customers to increase restaurant sales, like special drinks and specials.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Customer Service

Wix.com, Inc
11.2020 - 05.2021
  • Built strong relationship with Wix users, uncovering their needs and guiding them to success throughout their user journey.
  • Met customer service expectations through problem resolution, daily communication, and follow-up, boosting customer service scores by 40%.
  • Monitored and reported technical issues to deliver quality customer service.

Education

Associate - Arts - Accounting

Miami Dade College
Miami, Florida
05.2025

Skills

  • Exceptional Customer Service
  • QuickBooks
  • Account Reconciliation
  • MS Office expert (Word, Excel, PowerPoint, Outlook)
  • English
  • Spanish
  • Conflict and Complaint Resolution
  • Financial Reporting
  • Journal Entries
  • Bookkeeping Procedures
  • Adaptable and Flexible
  • Customer Relations
  • Portuguese
  • Customer Needs Assessment
  • Food Sales and Promotion

Timeline

Accounts Payable/Accounts Receivable and Billing Clerk

Liberty Mission Critical Services, LLC
09.2024 - Current

Server

Blue Ribbon Japanese Restaurant
10.2022 - 12.2024

Server

Cerveceria La Tropical
02.2022 - 09.2022

Customer Service

Wix.com, Inc
11.2020 - 05.2021

Associate - Arts - Accounting

Miami Dade College

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