Emmanus Marcelin
Windermere
Summary
Proven Associate with a track record of enhancing customer satisfaction and streamlining inventory processes at Tyson Food INC. Leveraged strong attention to detail and exceptional customer service skills to resolve complex issues, achieving significant improvements in engagement. Skilled in forklift operation and collaborative teamwork, consistently prioritizing safety and efficiency.
Overview
6
6
years of professional experience
Work History
Associate
Amazon
02.2020 - 03.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
Associate
Tyson Food INC.
01.2018 - 11.2019
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Optimized inventory management to reduce overhead costs, employing advanced forecasting techniques.
Associate
Rgis Inventory Specialist
12.2018 - 01.2019
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Increased team productivity with effective communication and coordination of tasks.
Education
Bachelor of Science - Accounting
Inaghei University
Haiti10-1994
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Workplace safety
- Courteous and professional
- Flexible schedule
- Inventory management
- Forklift operation
- Shipment processing
- Reliable and punctual
- Collaborative teamwork
- Friendly and helpful
- Adaptable and flexible
Languages
English
Spanish
French
Timeline
Associate
Amazon
02.2020 - 03.2024
Associate
Rgis Inventory Specialist
12.2018 - 01.2019
Associate
Tyson Food INC.
01.2018 - 11.2019
Bachelor of Science - Accounting
Inaghei University
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