Bri'Yanna McCauley
Philadelphia,PA
Summary
Customer-oriented professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
4
4
years of professional experience
Work History
OGP Associate
Walmart
Philadelphia, PA
05.2023 - 10.2024
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Secured and stored items until customer pickup.
- Assisted teammates with daily tasks during peak periods.
Cashier
Brown's ShopRite
Philadelphia, PA
03.2021 - 12.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Shop From Home Clerk
Brown's ShopRite
Philadelphia, PA
09.2020 - 08.2021
- Maintained a high level of customer service while ensuring customer satisfaction.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
Education
High School Diploma -
Monsignor Bonner & Archbishop Prendergast CHS
Drexel Hill, PA06-2020
Health Care Studies
Community College of Philadelphia
Philadelphia, PASkills
- Computer Skills
- Decision-Making
- Attention to Detail
- Customer Service
- Time Management
- Verbal Communication
- Organizational Skills
Timeline
OGP Associate
Walmart
05.2023 - 10.2024
Cashier
Brown's ShopRite
03.2021 - 12.2022
Shop From Home Clerk
Brown's ShopRite
09.2020 - 08.2021
High School Diploma -
Monsignor Bonner & Archbishop Prendergast CHS
Health Care Studies
Community College of Philadelphia
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