Phoebe McCusker
Beaumont
Summary
Dynamic Virtual Assistant with proven expertise at SKY Telecom LLC, enhancing team efficiency through effective calendar management and meticulous data entry. Skilled in customer service and adept at coordinating cross-departmental projects, I developed documentation systems that streamlined operations and improved client communication. Proficient in Microsoft Office and basic graphic design.
Overview
2
2
years of professional experience
Work History
Virtual Assistant
SKY Telecom LLC
07.2023 - Current
- Managed scheduling and communication for executive team, ensuring timely response to client inquiries.
- Coordinated project timelines and deliverables, facilitating cross-departmental collaboration.
- Developed and maintained documentation systems for operational procedures, enhancing team efficiency.
- Assisted in data entry and management using CRM software, improving accuracy of client records.
Education
Certificate - Cybersecurity
University of Maryland
College Park, MD03-2025
Certificate - Introduction Computer Hardware And Software
Alison Training Centers
United States05-2025
Certificate - Principals of Biology
Alison Training Centers
United States05-2025
High School Diploma -
Rock Springs High School
Rock Springs, WY05-2025
Certificate - Master Microsoft 365
Alison Training Centers
United States06-2024
Certificate - Artificial Intelligence
Coursera
United States08-2024
Certification Test - Typing & 10 Key
Typing Skills Certification Center
United States11-2025
Skills
- Customer service
- Calendar management
- Data entry
- Microsoft office
- Basic graphic design
Timeline
Virtual Assistant
SKY Telecom LLC
07.2023 - Current
Certificate - Cybersecurity
University of Maryland
Certificate - Introduction Computer Hardware And Software
Alison Training Centers
Certificate - Principals of Biology
Alison Training Centers
High School Diploma -
Rock Springs High School
Certificate - Master Microsoft 365
Alison Training Centers
Certificate - Artificial Intelligence
Coursera
Certification Test - Typing & 10 Key
Typing Skills Certification Center