Summary
Overview
Work History
Education
Skills
Skills
Timeline
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Zach Jones

Elko New Market

Summary

Proven track record in enhancing operational efficiency and customer satisfaction, as demonstrated at Advanced Seeding And Erosion. Reliable Laborer consistently shows up on time and ready to work. Willing to take on any task to support team and customer needs. Skilled in organizing supplies, removing trash and operating equipment.

Personable Door Salesman directly selling window cleaning services by going door-to-door. Persuasive and negotiable individual well-versed in setting up demos for products and suggesting specific products based on customer preferences. Superb team player recognized as consistent performer.

Overview

3
3
years of professional experience

Work History

Customer Service Field Representative

CRDN of Minnesota
11.2023 - Current
  • Responsible for working closely with homeowners who have had fire or water damage in their home.
  • Worked independently to complete pack-outs of all affected contents in the home for restoration.
  • Maintained vehicles to insure they are running properly and up to date on service.
  • Proficient in safely packaging and handling customers valuables, furniture, electronics, appliances and garments.
  • Collaborated closely with other departments to ensure seamless service across the pack-out and delivery process.
  • Provided valuable feedback to management based on customer interactions, driving continuous improvements in service offerings.
  • Processed customer service inquiries and concerns promptly to increase customer satisfaction.

Fiber Optic Technician

Nitro Underground
06.2024 - 11.2024
  • Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
  • Installed and configured new devices and system components.
  • Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.

Laborer

Advanced Seeding And Erosion
05.2023 - 11.2023
  • Understood and followed verbal and written instructions to complete work correctly.
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained organized and clean work areas at all times on job sites.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.

Door to Door Salesman

Shine Window Cleaning
05.2022 - 11.2022
  • Achieved high levels of customer trust by maintaining professionalism at all times during interactions with prospects at their homes or businesses.
  • Maintained knowledge of industry trends and competitor offerings, positioning our products as superior choices for customers'' needs.
  • Expanded product reach by identifying new neighborhoods and territories for door-to-door sales campaigns.
  • Implemented creative approaches when facing objections, ultimately overcoming barriers to secure successful transactions consistently.
  • Utilized strong negotiation skills to close deals effectively while maintaining positive relationships between the company and clients.

Education

High School Diploma -

New Prague High School
05.2023

Skills

  • Willingness to learn
  • Attention to Detail
  • Heavy Lifting
  • Safety awareness
  • Truck loading and unloading
  • Time Management
  • Goal-Oriented
  • Sales

Skills

  • Persuasion techniques
  • Customer Service

Timeline

Fiber Optic Technician

Nitro Underground
06.2024 - 11.2024

Customer Service Field Representative

CRDN of Minnesota
11.2023 - Current

Laborer

Advanced Seeding And Erosion
05.2023 - 11.2023

Door to Door Salesman

Shine Window Cleaning
05.2022 - 11.2022

High School Diploma -

New Prague High School

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