Jayline Oviedo
Bowie,Maryland
Summary
Motivated Undergraduate Student working toward BSN degree. Hardworking and resourceful individual commended for first-rate collaboration, organizational and time management abilities. Committed to developing career path and expanding work experience.
Overview
4
4
years of professional experience
Work History
Server
Olive Garden Restaurant
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Internship Student
Premier Allergist
01.2021 - 01.2022
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Sorted, organized, and maintained files.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
Cashier Team Lead
Spicknall's Farm Market
01.2020 - 01.2022
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Fundraising Coordinator
John F. Kennedy High School
01.2021 - 02.2021
- Planned and coordinated fundraising events.
- Increased donor engagement by developing and implementing targeted fundraising campaigns.
Education
Bachelor of Science - B.S.N.
University of Maryland
College Park, MD05.2026
High School Diploma -
John F. Kennedy High School
Silver Spring, MD07.2022
Skills
- Team member support
- Conflict Resolution
- Customer Service
- Guest Relations Management
- Interpersonal Skills
- Fundraising
- Exceptional customer service
- Cash Handling
Languages
Spanish
Native or Bilingual
Timeline
Server
Olive Garden Restaurant
01.2023 - Current
Internship Student
Premier Allergist
01.2021 - 01.2022
Fundraising Coordinator
John F. Kennedy High School
01.2021 - 02.2021
Cashier Team Lead
Spicknall's Farm Market
01.2020 - 01.2022
Bachelor of Science - B.S.N.
University of Maryland
High School Diploma -
John F. Kennedy High School