Lernesiah Campbell
Work Preference
Desired Job Title
Work Type
Location Preference
Location:
Open to relocation:
Minimum Desired Compensation
Important To Me
Dynamic Patient Reception Specialist with a proven track record at Village Medical Centers, excelling in customer relations and expert problem solving. Skilled in documentation management and analytical thinking, I effectively streamlined patient registration processes, enhancing operational efficiency and ensuring compliance with HIPAA regulations. Committed to delivering exceptional service and improving patient experiences.
Work History
Patient Reception Specialist
6 Years 4 MonthsGreeted and registered patients to ensure smooth check-in process. Scheduled and confirmed appointments to optimize patient flow. Verified insurance and collected copayments, deductibles, and balances to facilitate billing accuracy. Processing patient paperwork while maintaining HIPAA. Operated phone system to manage incoming calls, assisting in billing.
Medical Office Specialist
7 Years- Greet patients, handle registration, and update personal or insurance data.
- schedule, change, confirm, or cancel appointments.
- Confirm coverage, verify benefits, and manage authorizations.
- Collect co-pays, post payments, and deductibles
- Pick up high volumes of incoming calls quickly and politely.
Send calls to the right extensions, staff members.
- Share basic details like business hours, addresses, or services.