Riyanka Daga

• Roadmap Management: Led the development and management of comprehensive roadmaps for Uplynk live streaming initiatives, multi-CDN initiatives, Global Pop deployments, Managed Video Streaming Services, Cloud Slicers, CDN Networking improvement, Applications Security
• Stakeholder Alignment: Drove cross-functional/Business alignment by leveraging deep technical knowledge and fostering collaboration among engineering, technical operations, product, and technical program management teams.
• Execution Planning: Expert in driving execution planning and breaking down Program/Portfolio goals into measurable milestones
• Progress Tracking and Reporting: Implemented robust tracking systems to monitor progress towards goals and regularly reported status updates to product leaders, customers, and technical leadership
• Video Workflow/CDN Expertise: In-depth knowledge of live streaming technologies, encoding, channel management, content delivery, device playback, Datacenter Operations, Network, POP deployments, Compliance and security
• Learning and Development: Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
• Business Outcomes: Directed design and execution of business transformation initiatives to drive performance, cost savings upwards of 10M$, profit optimization for global pop deployments upwards of 37% profitability, and partnership opportunities across video streaming services and CDN Open Edge Deployments

• Successfully led the merger and integration of technology teams, solutions, applications, and business processes across Yahoo and Edgio
• This initiative involved developing and executing a comprehensive integration plan, defining roles and responsibilities and working with legal teams on TSA's spend of 20M$
• Program Directing the Consolidation of the 2 largest CDN's Globally across Applications, Compliance and infrastructure teams resulting in opex savings of 20M$
• Led the development and rollout of Strategic partnership programs for Video workflow product (Uplynk) and alignment across product and engineering for Quarterly features planning - "Advanced ad-tech", BYOE (encoder)
• Transformed engineering teams from a waterfall software development framework to agile-driven SDLC methodologies
• Successfully led the business to achieve PCI Certification on the largest Edge platform, resulting in an increase in revenue of over $40M
• Successfully Program managed the end to end Launch of Superbowl 2023 across the Applications, Streaming and Edge Platform resulting in revenue of 5M$
• Career development for the centralized PMO team across 4 business units (Video, CDN, Infra, Techops) and leading a team of 10+ senior program managers
• Partnered with the Infrastructure Capacity Management team to develop roadmap and ROI for an annual Capex spend of $50M,
• Reduced the number of customer facing support incidents by 13% year over year by launching Root cause analysis and learning review Action tracking metrics and process framework (Operations and Engineering)
• Implemented a streamlined process for tracking and calculating capitalizable software development hours, resulting in a 15% improvement in financial portfolio accuracy and increased R&D spend

• Managed 20+ Project Managers, overseeing 40 agile teams across multiple projects. Responsibilities included staffing, budgeting, training, and career development
• Rolled out SAFE development framework across Product Development
• Timely Roadmap development of key critical features for enabling partnerships across Video workflow management across Clipping Tools, Player and Live-Analytics
• Successfully led the organization through multiple PCI DSS and SOC2 audits, ensuring compliance with regulatory requirements
• Collaborated with Product-Ops for a go-to-market strategy that generated up to $10M in new revenue streams
• Spearheaded the successful conversion of our backoffice services from Baremetal to K8's, resulting in improved performance, scalability, and cost savings
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Collaborated with Product and Engineering Architects for designing the partnership program for Sell-with and Sell-through services for Video Streaming portfolio
• Lead Program Manager for Partnerships with Azure to be their dedicated CDN and Video Streaming Partners

• Leading a team of Technical Program managers to Transition the organization from Waterfall SDLC Development to Agile Practices - SCRUM, KANBAN
• Managing Solutions backlog and overseeing Portfolio governance to map team objectives with Strategic OKR's
• Executed the growth of the global CDN Egress capacity from 100 Tbps to 180 Tbps across NA, EMEA, APAC
• Oversaw the Partnership with MSFT Azure to enable Media Streaming Products (Video Streaming) as default for Azure customers growing the revenue by 20%
• Successful migration of Customer Origin Storage from on-prem Islion to Azure Blob Storage
• Developed End-End product/program life cycle and Solution Roadmaps for CDN, Applications Edge Functions & Streaming Components to improve NRR by 20% across our customers
• Launching Real Time Streaming, end to end Managed slicers solution and combining Roadmaps across Ad Platforms for B2C and B2B organizations

• Leading a team of Infrastructure Program Managers to provide end to end Planning, execution and deployment of Infrastructure Roadmaps for global capacity expansion across cloud and Datacenters (~70 Tbps)
• Reduced network capital costs by 50% ($/100G) and managed the upgrade from single core to spine-leaf architecture with zero downtime
• Implemented the Scaled Agile Framework (SAFe 4.5) across product and engineering teams, enhancing quarterly roadmap planning and aligning OKRs.
• Established Lean and Kanban processes for operational efficiency, setting WIP limits for optimal workflows and just-in-time delivery
• Supported Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), Network-as-a-Service (NaaS), Edge Compute, and storage mapping with service delivery

• Succesfully led the company to obtain SOX/ISO 270001 audits
• Established remote offshore dev teams in India reducing R&D spend by 37%
• Scrum Lead for 3 agile teams, orchestrating ceremonies and driving Sprint Goals
• Created JIRA dashboard for progress tracking, dependency mapping and exec summary for velocity and burndown across teams

• Shift Lead for the India team, supporting SQL server 2005 - 2008
• Implemented High Availability and Replication through Log Shipping, Clustering, Database Mirroring
• Designed native scripts using T-Sql to monitor replication, Mirroring
• Performed regular database maintenance tasks such as integrity checks, index rebuilding and statistics updates
• Collaborated with onshore development teams to resolve database-related application issues

3.95 GPA

3.7 GPA