Shereen Padrick
Captain Cook,HI
Summary
Professional candidate with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detailed security professional with 5 years of experience bringing leadership and intuition to commercial and private security teams. Adept at monitoring high volumes of people while providing safety. Skilled at resolving conflicts and diffusing escalated situations.
Overview
3
3
years of professional experience
Work History
Security Guard/Guest Service Representative
The Club At Hokuli'a
Kealakekua, HI
05.2021 - Current
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked and verified photo identification prior to granting facility access.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Oversaw entry and exit of up to 50 employees and visitors daily
Assistant Store Manager
Aloha Petroleum
Kailua-Kona, HI
08.2018 - 02.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached 5 or more sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests
Education
High School Diploma -
Henry Perrine Baldwin High School
Wailuku, HI06.1992
Skills
- Reliable and Responsible
- Attentive and Observant
- Security services
- Excellent customer service
- Verbal and written communication
- Punctuality
Timeline
Security Guard/Guest Service Representative
The Club At Hokuli'a
05.2021 - Current
Assistant Store Manager
Aloha Petroleum
08.2018 - 02.2021
High School Diploma -
Henry Perrine Baldwin High School