Cabot McMahon
Littleton,CO
Summary
A dynamic professional with a proven track record at Cherry Hills Assisted Living and Memory Care, I excel in fostering warm relationships and enhancing dining experiences, significantly boosting referrals. Skilled in health code compliance and team collaboration, my adeptness in resolving customer complaints and training staff underscores a commitment to service excellence and operational efficiency.
Overview
2
2
years of professional experience
Work History
Memory Care Lead Server
Cherry Hills Assisted Living and Memory Care
12.2024 - Current
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Cultivated warm relationships with residents.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Lead Server
Cherry Hills Assisted Living and Memory Care
12.2024 - Current
- Cultivated warm relationships with residents.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Memory Care Server
Cherry Hills Assisted Living and Memory Care
07.2024 - 12.2024
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Line Cook/Prep Cook
Cherry Hills Assisted Living and Memory Care
06.2024 - 12.2024
- Proficient in preparing and cooking a variety of foods, including meats, seafood, and vegetables, in a fast-paced kitchen environment
- Skilled in following recipes and portioning ingredients accurately to ensure consistency in taste and presentation
- Knowledgeable in food safety and sanitation practices, including proper storage, handling, and temperature control of ingredients
- Collaborate effectively with kitchen team members to coordinate meal preparation and ensure timely service to customers
Server/Dishwasher
Cherry Hills Assisted Living and Memory Care
11.2022 - 12.2024
- Demonstrated ability to provide exceptional customer service by promptly greeting and seating guests, taking accurate food and beverage orders, and ensuring timely delivery of meals
- Proficient in multitasking and managing a high volume of orders while maintaining a clean and organized work environment
- Skilled in efficiently washing dishes, pots, pans, and utensils using commercial dishwashing equipment and ensuring compliance with sanitation standards
- Collaborated effectively with kitchen staff and servers to coordinate food preparation and delivery, contributing to a seamless dining experience for guests
Activities Assistant
Cherry Hills Assisted Living and Memory Care
04.2024 - 06.2024
- Planned and coordinated various recreational activities for residents in a senior living community
- Led organized outings such as museum trips, nature walks, and shopping excursions
- Designed engaging programs to promote social interaction and cognitive stimulation
- Managed scheduling and logistics for group activities, ensuring smooth implementation
Education
High School Diploma -
Littleton High School
Littleton, CO05-2023
Skills
- Fast Learner
- Safety Awareness
- Health Code Compliance
- Ability to Work in a Team
- Cleaning and Sanitizing
- Strong Organizational Skills
- Table setting arrangements
- Food inspection
- High volume dining
Timeline
Memory Care Lead Server
Cherry Hills Assisted Living and Memory Care
12.2024 - Current
Lead Server
Cherry Hills Assisted Living and Memory Care
12.2024 - Current
Memory Care Server
Cherry Hills Assisted Living and Memory Care
07.2024 - 12.2024
Line Cook/Prep Cook
Cherry Hills Assisted Living and Memory Care
06.2024 - 12.2024
Activities Assistant
Cherry Hills Assisted Living and Memory Care
04.2024 - 06.2024
Server/Dishwasher
Cherry Hills Assisted Living and Memory Care
11.2022 - 12.2024
High School Diploma -
Littleton High School
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