Cache Curry
San Angelo,TX
Summary
Highly motivated Customer Service Representative with 3+ years of experience in delivering service excellence. Skilled in conflict resolution and problem-solving, resulting in a 95% customer satisfaction rate. Proven ability to multitask in fast-paced environments while maintaining accuracy and attention to detail.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Shannon Clinic
San Angelo, TX
08.2024 - Current
- Assisting physicians with patient care by performing both clinical tasks like taking vital signs, preparing patients for exams, and collecting medical histories, alongside administrative duties such as scheduling appointments, maintaining patient records.
- Gathering patient medical history, current symptoms, and insurance information.
- Setting up examination rooms with necessary instruments and supplies.
- Adhering to HIPAA regulations by protecting patient privacy.
- Submitting prior authorizations for patient medications.
- Collect and prepare specimens for lab analysis, Administer medications and vaccines as directed by the physician and allowed by state law.
- Clean and sterilize instruments, sanitize examination rooms, and maintain a clean and safe environment.
- Perform basic lab tests and administer EKGs as needed.
Patient Care Coordinator
CloudRX
Farmers Branch, TX
01.2020 - 07.2024
- Acting as a voice for the patient to ensure their needs and wishes are met and understood by the healthcare team.
- Facilitating clear communication between patients, their families, physicians, nurses, and other medical professionals to keep everyone informed about the patient's care.
- Collaborating with the healthcare team to develop and monitor personalized care plans, ensuring adherence to treatments and providing regular progress updates.
- Connecting patients with community resources, health services, and social programs to address their varied needs.
- Assisting with administrative tasks such as scheduling appointments, gathering insurance information, and explaining payment options.
- Educating patients and their families about their conditions, treatment options, and medication to promote self-management.
Secretary
Helstowski Law Firm
Dallas, TX
10.2017 - 12.2020
- Analyze case law, statutes, and scholarly articles to support the legal team's case strategy.
- Draft legal documents like trial briefs, bench memos, and orders.
- Take witness statements, deliver subpoenas, and assemble exhibits for trial.
- Review files, maintain records, and organize the law library.
- Communicate with counsel, clients, and other legal team members.
- Break down complex cases and advise lawyers on case facts.
- Order supplies, manage invoices, and schedule appointments.
- Serve as a point of contact for clients, greet visitors, answer phones, and communicate with court staff.
Skills
- Customer Service
- Microsoft Office
- Computer Skills
- Scheduling
- Data Analysis
Timeline
Medical Assistant
Shannon Clinic
08.2024 - Current
Patient Care Coordinator
CloudRX
01.2020 - 07.2024
Secretary
Helstowski Law Firm
10.2017 - 12.2020