Cacina M. Reynolds
Servicenet, Inc.
Springfield,MA
1
Language
1
Certification
12
years of professional experience
Knowledgeable Program Director with strong background in overseeing complex programs and initiatives. Successfully led multifaceted teams to achieve project milestones and deliverables. Demonstrated proficiency in strategic planning and resource management.
Work History
Program Director
4 Years 7 Months- Facilitated launch of new residential program by coordinating home setup, furnishing, hiring, and staff training.
- Oversee the health, safety, and daily living needs of residents—nutrition, medical care, hygiene, and recreational engagement.
- Lead, teach, and model best practices for staff using PBS strategies.
- Ensure ongoing compliance with licensing and regulatory standards.
- Contribute actively to ISP reviews, treatment team meetings, and individualized planning (goals, behavior plans, safety plans).
- Organize and lead regular program staff meetings.
- Engaged in ISP reviews, treatment team meetings, and individualized planning to enhance resident care and support.
- Led regular program staff meetings to promote communication, collaboration, and alignment on program goals.
- Maintain agency certifications and documentation standards.
Substitute Teacher, Paraprofessional
4 Yearslead a classroom, following lesson plans, and keeping students safe when the regular teacher is away. Key duties include instructional delivery, classroom management, and student supervision.
Executive Director
3 Years- Coordinated activities to ensure smooth operations at West End Community.
- Identified and secured tenants, managed lease agreements, supervised groundskeeper, and ensured property maintenance
- Directed renovation and acquisition projects to enhance facility value and community impact
Education
Bachelor of Science - Political Science And Government/ Education 9-12
Skills
Case management
Disability support experience
Supervisory management
Team leadership
Financial management
Program development
Bachelor’s Degree
Curriculum development
Communication and organization
Ability to pass a background screening (CORI).
Certification
- Medication Certified MAP in CT & MA, 2026
- Certified in CPR & First Aid, 2026
- Certified PABC
- Certified Anger Management, 2022
- Property Management Certification, 2018
- Paraprofessional Certification, 2020
AWARDS
CT State Legislator’s Thurgood Marshall Community Service Award, 2002, Congressional of Award of Recognition, 2003, Rob Simmons
TRAININGS & CERTIFICATIONS
- Hartford Foundation for Public Giving, Director’s Training Course
- University of Connecticut School of law, Non-Profit New Ventures Initiative Training
- Project Consultant, Area Health Education Network, Hartford, CT
- Leadership Greater Hartford, Class 2000
- Northwest Regional Laboratory, Statistical Reporting Training
Languages
Spanish
Limited Working
Timeline
Program Director
Servicenet, Inc.
01.2022 - CurrentRead More
Substitute Teacher, Paraprofessional
A.I. Prince Technical School
01.2018 - 01.2022Read More
Executive Director
West End Community Center, Inc.
01.2015 - 01.2018Read More
Virginia State University
Bachelor of Science from Political Science And Government/ Education 9-12
Read More