Moya Dunlap
Naugatuck,CT
Summary
Dynamic Program Director with extensive experience at NYCHHC Harlem Hospital, excelling in budget planning and stakeholder relationship building. Proven track record in developing community health initiatives and securing grant funding. Adept at team management and fostering strategic partnerships to enhance program effectiveness and improve patient care outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Program Director
NYCHHC Harlem Hospital
New York, NY
06.2022 - Current
- Managed planning, design, implementation, and evaluation of community health programs to ensure effective delivery and impact.
- Created strategies for community-based health programs focused on disease prevention and health promotion.
- Oversaw programs, supervised staff, maintained budgets, and hosted fundraising events to support operations and health care initiatives.
- Sought and secured grant funding for community health programs by crafting targeted proposals.
- Recommends community health initiatives, policy implications and best practices after reviewing health literature and statistics.
Adjunct Professor
Fordham University Lincoln Center Campus
01.2010 - Current
- Taught department courses part-time, evaluating student performance in alignment with departmental and college guidelines.
- Developed lesson plans and created instructional materials to enhance student learning.
- Tracked and analyzed student records, supplying critical data to department and university for informed decision-making.
- Executed site visits to assess student engagement and program effectiveness, contributing to continuous improvement initiatives.
- Served as a liaison for students and the University to address concerns and provide guidance.
- Reports to the Department Chair for Social Work Dept.
COVID-19 Testing Site Operational Lead
NYC Health + Hospitals / Harlem
Bronx, NY
06.2020 - 06.2022
- Reporting to an Operations Borough Lead, the Testing Site Operational Lead oversees daily operations of COVID-19 community testing site, ensuring that the site is adequately prepared for and accessible to community members seeking testing and other healthcare services.
- Led non-clinical staff, supporting clinical staff to ensure efficient site operations.
- Support and lead site-level efforts to maintain a positive patient experience for New Yorkers being tested for COVID-19.
- Provide information on COVID-19 testing procedures and next steps, enhancing communication and patient understanding.
- Coordinate with facilities, IT, supply chain, and safety to follow established processes, resolve problems, and identify opportunities for improvement.
- Compiled and analyzed reports on personal protective equipment inventory and non-clinical staffing, providing insights for operational decision-making.
Bridges To Health Program Director
Graham Windham
New York, NY
02.2009 - 06.2015
- Liaison with Office of Children and Family Services, Administration of Children Services and other Foster Care agencies to establish B2H referrals.
- Attend counsel meeting that addresses issues pertinent to Bridges To Health (B2H).
- Implement and coordinate program services for Waiver Service Providers as well as Health Care Integrators.
- Train staff so that they are able to perform Bridges to Health duties.
- Supervise the intake, referral and enrollment process of children and families that qualify for B2H program services.
- Facilitated staff meetings to enhance communication and address team challenges
- Supporting the mission, vision, and philosophy of Graham Windham. Complies willingly with all organizational policies and procedures.
- Supports all functions that attain and maintain accreditation and compliance with regulatory agencies.
- Supports and facilitates positive interaction with others by exhibiting: Individual maturity, Respect for others, A team-centered approach, Maintenance of confidential information, An appreciation of a multicultural workplace.
- Exhibits effective written & verbal communication skills.
- Participates in appropriate professional development programs to attain and maintain competency.
- Reports (and if possible, provides intervention for) incidents of abuse or potential abuse to the supervisor on shift.
- Adapts work schedule to meet the needs of the program.
- Creates and manages community-based waiver services.
- Provides direct supervision to Supervisors of Health Care Integrators, and Assistant Directors.
- Developed strategies and administered programs to engage families in community initiatives and special projects with Foster Care Agencies, ACS, and OCFS.
- Works closely with Division Directors, Director of Business Operations and other agency staff for maximum effectiveness and to integrate programming into agency operations.
- Schedules staff time and location of services to best meet the needs of residents and families.
- Develops administrative reviews for all residents whose length of stay exceeds 1.5 years and from review reshapes plan(s) if necessary.
- Assists in establishing standards that meet the requirements of OMIG as well as OCFS Audits, and evaluates staff performance accordingly.
- Other duties as assigned by Vice President of Family and Community Support Services.
- Promoted Continuous Quality Improvement (CQI) by identifying quality indicators and opportunities for process improvement in departmental projects.
- Produced correspondence and administrative reports to support departmental functions.
- Attends and participates in administrative/staff/committee meetings as assigned.
- Within departmental parameters, exhibits customer service, decision-making and problem-solving skills.
- Effectively prioritizes and coordinates job tasks for maximum productivity.
Education
BPS - Human Services
Audrey Cohen College
New York, NY04-2015
MSW - Social Work
New York University
New York, NY12.2001
Skills
Policy & process development
- Budget planning
- Financial management
- Budgeting
- Financial analysis
- Financial reporting
- Budget coordination
- Home health
- Clinic experience
- Patient care
- Case Management
- Crisis intervention
- Child welfare
- Cognitive disability experience
- Developmental disability experience
- Community care experience
- Working with geriatric patients
- Long-term care regulations
- State healthcare regulations
- Staff scheduling
- Quality assurance
- Staff development
- Management
- Team management
- Team Building
- Leadership
Stakeholder engagement
- Strategic management
- Strategic partnerships
- Contracts
- Facilities management
- Workflow management
- Analytic skills
- Microsoft Excel
- Databases
- Electronic Medical Records
- Productivity software
- Risk management
Underwriting
- Relationship building
- Organizational skills
- Performance evaluation
- Risk management
- Financial management
- Budget coordination
Certification
- CPR Certification
- Driver's License
Languages
English
Timeline
Program Director
NYCHHC Harlem Hospital
06.2022 - Current
COVID-19 Testing Site Operational Lead
NYC Health + Hospitals / Harlem
06.2020 - 06.2022
Adjunct Professor
Fordham University Lincoln Center Campus
01.2010 - Current
Bridges To Health Program Director
Graham Windham
02.2009 - 06.2015
BPS - Human Services
Audrey Cohen College
MSW - Social Work
New York University