Cade McDonald
Chesterfield,MO
Summary
Personable and hard-working with a natural talent for providing excellent customer service. Brings phenomenal attention to detail and quick-learning abilities. Dedicated to exceeding expectations and completing work on time.
Overview
9
9
years of professional experience
Work History
Delivery Associate
N Route 2 U
2022.10 - Current
- Enhanced delivery efficiency by optimizing route planning and time management.
- Resolved customer inquiries promptly, directing them to the appropriate department when necessary.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Improved safety record through diligent vehicle maintenance and adherence to traffic regulations.
- Managed last-mile delivery logistics efficiently, ensuring timely completion of daily routes within specified timelines.
Logistics Account Executive Trainee
Total Quality Logistics
2022.06 - 2022.09
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Performed cold-calling and follow-ups with leads to secure new revenue.
Head Bartender
Harpo's Bar And Grill
2018.06 - 2022.05
- Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour.
- Kept bar presentable and well-stocked to meet customer needs.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Closed out cash register and prepared cashier report at close of business.
Host
Old Spaghetti Factory
2017.05 - 2017.08
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Mentor
Waterway Carwash
2015.03 - 2016.07
- Pressure washed car exterior, wheel wells and tires.
- Performed exterior waxing, interior detailing and leather treatment.
- Cleaned wash equipment after shift and confirmed proper storage.
- Evaluated employee performance on a daily basis and conveyed constructive feedback to improve skills.
- Taught line employees effective washing techniques and customer service skills.
Education
Bachelor of Arts - General Studies
University of Missouri - Columbia
Columbia, MO05.2024
Skills
- Conscientious and Detail-Oriented
- Logical Thinking
- Dependability and Honesty
- Teamwork and Collaboration
- Time Management
- Adaptable and Flexible
- Customer Service
- Positive Team Player
Timeline
Delivery Associate
N Route 2 U
2022.10 - Current
Logistics Account Executive Trainee
Total Quality Logistics
2022.06 - 2022.09
Head Bartender
Harpo's Bar And Grill
2018.06 - 2022.05
Host
Old Spaghetti Factory
2017.05 - 2017.08
Mentor
Waterway Carwash
2015.03 - 2016.07
Bachelor of Arts - General Studies
University of Missouri - Columbia
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