Caden Auger
College Station,TX
Summary
Experienced Shift Leader, adept at maintaining high productivity and efficiently completing tasks. Possess key skills in team leadership, conflict resolution, and operational planning. Excel in communication, adaptability, and critical thinking, ensuring smooth shift operations and effective team coordination.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader in Training
Freebirds World Burrito
College Station, TEXAS
01.2024 - Current
- Demonstrated excellent customer service skills when interacting with guests or patrons.
- Assisted in the training and development of new employees.
- Managed cash registers throughout shift, ensuring accuracy in all transactions.
- Provided leadership, motivation, direction, and support to team members during shifts.
Shift Lead
Jersey Mike's Subs
Magnolia, TEXAS
05.2019 - 08.2022
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Utilized problem solving skills to resolve conflicts between customers and employees.
- Enforced store policies regarding returns, exchanges, refunds, discounts.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Reviewed daily sales reports and monitored financial performance metrics.
Education
Bachelor of Science - Industrial Distribution
Texas A&M University
College Station, TX12-2026
Skills
- Team Management
- Food Safety
- Customer Service
- Employee Training
- Food and Beverage Upselling
- Conflict Resolution
Certification
- ServSafe Certified
Timeline
Shift Leader in Training
Freebirds World Burrito
01.2024 - Current
Shift Lead
Jersey Mike's Subs
05.2019 - 08.2022
Bachelor of Science - Industrial Distribution
Texas A&M University
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