Caden Dickey
St. Petersburg
Summary
Expert in managing diverse teams with a strong emphasis on safety and productivity. Demonstrated success in overseeing operations, resolving conflicts, and providing exceptional customer service in high-pressure environments. Committed to creating a supportive atmosphere that enhances team performance and upholds service excellence.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Longhorn BBQ
10.2024 - Current
- Resolved customer complaints while coordinating crew tasks to enhance service quality.
- I handled cash and ensured all tills were properly reset.
- Managed crew discipline and mediated conflicts to promote a collaborative work environment.
- Inspected tasks for accuracy and facilitated team learning to improve overall performance.
Crew Member/Crew Leader
Washington Conservation Corps
Wenatchee
10.2023 - 09.2024
- Supervised crew of four for Washington Conservation Corps, facilitating teamwork and project completion.
- Coordinated transportation for crew to job sites across Washington state, ensuring access to necessary tools and gear for efficient operations.
- Monitored safety protocols on job sites to guarantee that the crew adhered to the established procedures.
- Executed various tasks, including fencing and chain sawing, to contribute to ecology-focused initiatives.
- This job has made me confident in leading a group of people to achieve a goal.
Plumbing Apprentice
Ridgeview Plumbing
Wenatchee
09.2022 - 09.2023
- Assisted in installing plumbing fixtures in new buildings, ensuring proper functionality and adherence to safety standards.
- Focused on radiant heating while contributing to fixture installation and general maintenance, enhancing overall system performance.
- Utilized quick thinking and communication with journeyman to efficiently complete tasks and troubleshoot issues on-site.
- Emphasized adaptability by quickly learning and applying new tools in plumbing projects.
Front of House Manager
MAI LEE THAI
East Wenatchee
04.2020 - 09.2022
- Managed all aspects of front of house, including drink preparation at the bar.
- Led shift operations, addressing customer complaints to enhance guest satisfaction.
- Multitasked effectively in fast-paced environment to ensure smooth front of house operations.
- I served tables and supported staff during peak hours.
- Developed strong interpersonal skills while interacting with diverse customers.
- I am very good at seeing where I am the most needed and jumping in to help.
- I handled the till drops, and I am very careful with my money management.
Server
Wenatchee Golf and Country Club
East Wenatchee
02.2018 - 09.2020
- Promoted from busser to poolside server, demonstrating strong work ethic and adaptability.
- Took customer orders at poolside and provided service to guests at the pool.
- Served food and drinks at social events, enhancing guest experience through attentive service.
- Set up events and cleaned post-event to ensure smooth operations and guest satisfaction.
- This job taught me confidence and communication skills which I think are applicable to this job.
Education
High school diploma -
Eastmont Senior High School
East Wenatchee, WA06-2018
Skills
- Safety protocols
- Project management
- Crew management and supervision
- Financial oversight
- Customer service excellence
- Conflict resolution
- Effective communication
- Team leadership
- Problem-solving abilities
- Operational excellence
- Self-starter
- Interpersonal skills
Timeline
Assistant General Manager
Longhorn BBQ
10.2024 - Current
Crew Member/Crew Leader
Washington Conservation Corps
10.2023 - 09.2024
Plumbing Apprentice
Ridgeview Plumbing
09.2022 - 09.2023
Front of House Manager
MAI LEE THAI
04.2020 - 09.2022
Server
Wenatchee Golf and Country Club
02.2018 - 09.2020
High school diploma -
Eastmont Senior High School