Summary
Overview
Work History
Education
Skills
Timeline
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Caden Gallup

Newington,CT

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational and personal growth.

Overview

3
3
years of professional experience

Work History

Product Specialist

Monaco Ford
07.2024 - Current
  • Developed and maintained in-depth product knowledge across a wide range of products, including features, benefits, and competitive advantages.
  • Provided expert guidance to 25+ customers on product selection based on their needs and preferences a month.
  • Resolved customer inquiries, concerns, or complaints regarding products promptly and professionally.
  • Maintained accurate records of 25+ customer interactions, transactions, inquiries, comments, or complaints a month using CRM software
  • Participated in multiple trade shows, industry conferences, or other events to promote products and generate leads.
  • Start to finish sales process from greeting to delivery 30+ times.

Bench Technician

SpaceFitters LLC
08.2022 - 07.2024
  • .Erasing 300-400 hard drives a day from computers that contain confidential data from different companies and securely destroying drives
  • Grading condition of 1000+ pieces of technology a day to be re-sold to third-party customers.
  • Imaging/setup of 150+ computers a day for employees and students of various companies and school systems.
  • Receiving and tracking various electronic items, including computers, tablets, and servers, using an inventory management system.

Fulfillment and General Merchandise

Target
12.2021 - 01.2023
  • Increased customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Enhanced store layout for optimal product visibility and customer convenience.
  • Trained 4+ new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
  • Handled production picking, packing, and shipping orders under 15-40 minute time constraints.
  • Unloaded, sorted, and stocked merchandise according to store layout and product placement.

Education

High School Diploma -

Newington Highschool
Newington, CT
06-2022

Skills

  • Customer engagement
  • CRM Management
  • Computer hardware
  • Sales Process
  • Problem-solving
  • Electronics troubleshooting
  • Time management
  • Social Media Management
  • Hardware installation
  • Interpersonal Skills
  • Management skills
  • Analytical Thinking

Timeline

Product Specialist

Monaco Ford
07.2024 - Current

Bench Technician

SpaceFitters LLC
08.2022 - 07.2024

Fulfillment and General Merchandise

Target
12.2021 - 01.2023

High School Diploma -

Newington Highschool

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Caden Gallup